What are the responsibilities and job description for the Agribusiness Customer Service Representative – Insurance Agency position at Porter-Hay Insurance Agency?
About the Role
We are looking for a service-oriented, detail-focused professional to join our team as an Agribusiness Customer Service Representative. This is a great opportunity to grow within a stable and respected industry, while gaining hands-on experience, learning from industry experts, and building long-term career skills.
Key Responsibilities
- Deliver prompt, accurate, and friendly service to clients and internal team members
- Respond to client inquiries, process updates, and assist with policy documentation for farm and crop insurance
- Support producers with client communication and account servicing
- Maintain accurate client records and task follow-ups in our management system
- Stay informed on industry trends and carrier guidelines
- Identify opportunities to improve coverage or streamline service
What We’re Looking For
- Strong organizational and communication skills
- Attention to detail and a proactive mindset
- Ability to work well in a team environment
- Comfortable using computers and learning new systems
- A professional, client-focused approach
Bonus if you have:
- Prior customer service or administrative experience
- A current Property & Casualty license (or willingness to obtain)
Why Join Us?
- Supportive team culture with opportunities to learn and grow
- Professional development and training provided
- Exposure to a variety of clients and carriers
- A career path, not just a job
If you're looking to launch your professional career in a collaborative, fast-paced environment, we’d love to hear from you.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20