What are the responsibilities and job description for the Account Assistant position at Populist Cleaning Company?
Overview
NOW HIRING!
We’re seeking outstanding individuals who share our love for the customers we serve and the work we do.
Providing Commercial Cleaning Services since 1980
Life is short—work somewhere awesome!
Job Skills / Requirements
Join a growing team that values your leadership, attention to detail, and service mindset!
Populist Cleaning Co. is seeking a hands-on Account Assistant to help support our operations, train team members, maintain quality standards, and assist with daily cleaning operations across multiple sites in and around the Southfield area. This role is perfect for someone who is proactive, flexible, and takes pride in delivering excellent customer service.
What You'll Do:
- Provide coverage management by strategically assigning staff to meet scheduling needs
- Clean as needed and assist with deep/detail cleaning projects
- Train new and existing employees following company guidelines and customer standards
- Pick up and deliver supplies and equipment to job sites
- Conduct site inspections and backchecks to ensure quality standards are met
- Assist with operational processes, compliance, organization, and special projects
- Maintain detailed documentation related to incidents, safety, training, and compliance
- Support management with various operational needs as assigned
What We're Looking For:
- Strong communication skills (both verbal and written)
- Highly detail-oriented with excellent organizational skills
- Friendly, professional, and customer-focused
- Team player with a self-starter attitude
- Strong reasoning and problem-solving abilities
- Willingness to learn and grow professionally
- Ability to work a flexible schedule, including emergency or unplanned coverage needs
Requirements:
- High School Diploma desired
- Valid Driver’s License (required)
- Service industry experience (not required)
- Must be physically able to perform cleaning tasks (lifting, bending, moving objects up to 50 lbs.)
- Must complete "Training the Trainers" certification before training others
Compensation & Benefits:
- 40 hours per week (with schedule flexibility based on operational needs)
- Daily vehicle and gas per diem
- Cell phone stipend provided
How We Measure Success:
- Customer satisfaction and retention
- Quality assurance scores from inspections and customer feedback
- Effective training, engagement, and troubleshooting with staff
- Consistent, professional, and timely response to all operational needs
About Us: Populist Cleaning Co. keeps our clients’ spaces clean, safe, and welcoming. We believe in building strong teams, offering growth opportunities, and rewarding excellent work with meaningful benefits.
Apply today and be part of a company where your efforts make a real difference!
$17 an hour
Additional Information / Benefits
Populist Cleaning Co offers competitive pay, flexible start times, DailyPay, and generous benefits & bonuses.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan
Salary : $17