What are the responsibilities and job description for the Bakery + Cafe Team Member position at Poppy Seed Bakery Cafe?
Overview
Join our vibrant bakery and café team as a Bakery Cafe Team Member, where you'll play a key role in creating a welcoming environment for our customers. This position offers an exciting opportunity to combine food preparation, customer service, and retail skills in a fast-paced, friendly setting. Ideal candidates are passionate about the food industry, possess strong time management skills, and enjoy engaging with customers while delivering high-quality service. Whether you're experienced in food service or eager to learn, this role provides a dynamic environment to grow your culinary and retail expertise.
Responsibilities
- Prepare and assemble baked goods and café menu items according to established recipes and standards
- Operate POS systems such as Aloha POS and Micros POS for order processing and transactions
- Provide excellent customer service by taking orders, answering questions, and assisting with product selections
- Handle cash transactions accurately, including cash handling and basic math calculations
- Upsell products to enhance customer experience and increase sales opportunities
- Maintain cleanliness and sanitation standards across the café and kitchen areas, including bussing tables and cleaning equipment
- Ensure food safety protocols are followed during food handling and preparation
- Restock supplies, organize displays, and assist with inventory management in retail sections
- Support team members during busy periods to ensure efficient service delivery
Requirements
- Previous experience in food preparation, food service, or retail environments is preferred but not required; training will be provided
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus
- Strong customer service skills with a friendly, approachable demeanor
- Ability to manage time effectively in a quick-service or fast-food setting
- Basic math skills for cash handling, register operations, and retail math calculations
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Experience working in a café, bakery, restaurant, grocery store, or similar food industry environment is advantageous
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Flexibility to work various shifts as needed; weekend and evening availability is a must
Join our team and contribute to creating delightful experiences for our customers through exceptional service and quality products. We value enthusiasm, teamwork, and a passion for the food industry.
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Food provided
Work Location: In person
Salary : $12