What are the responsibilities and job description for the Sales Representative position at Poppy's Smoke and Vape?
Overview
Join our dynamic retail team as a Retail Sale Representative and become the friendly face that guides customers through their shopping experience! In this energetic role, you will engage with customers, showcase products through demos, and provide exceptional service that keeps shoppers coming back. Your enthusiasm and proactive approach will help create a vibrant store environment where sales thrive and customer satisfaction soars. This paid position offers an exciting opportunity to develop your sales skills while working in a fast-paced, customer-focused setting. We also do a hybrid pay that includes base hourly pay, commission, tips, and bonuses included.
Duties
- Greet customers warmly and assist them in finding products that meet their needs
- Conduct engaging product demonstrations to highlight features and benefits
- Operate the POS (Point of Sale) system efficiently for transactions, returns, and exchanges
- Handle cash, process credit/debit payments, and ensure accurate cash handling and retail math calculations
- Upsell complementary products and accessories to maximize sales opportunities
- Maintain organized merchandising displays and stock shelves to attract customer attention
- Assist with stocking, inventory management, and replenishing products throughout the store
- Provide excellent customer service by addressing questions via phone etiquette or in person with clear communication skills
- Support supervising staff in training new team members or managing daily store operations when needed
Skills
- Proven experience with POS systems, cashiering, and retail math calculations
- Strong communication skills with the ability to connect with diverse customers, including bilingual proficiency preferred
- Demonstrated supervising experience or leadership qualities in a retail environment
- Ability to perform product demos confidently and educate customers effectively
- Knowledge of merchandising techniques and stock management practices in a grocery or retail store setting
- Excellent phone etiquette for handling inquiries professionally over the phone
- Skilled in upselling techniques to enhance sales performance
- Basic math skills for cash handling, transactions, and inventory counts
- Customer service-oriented mindset with a friendly, energetic attitude that promotes a positive shopping experience
- Must have sale experience, cashier work doesn't apply. No cashiers only people with sale experience and are motivated to make progress and not remain stagnant.
This role is perfect for motivated individuals eager to grow their retail career while delivering outstanding service. If you're passionate about helping customers find what they need and thrive in a lively team environment, we want to hear from you!
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $22