Bartender

Summary / Objective

Provide guests with best possible experience by delivering high quality food & beverages accurately and efficiently, while maintaining our high food & beverage safety standards.

Salary Range $18.21 per hours, plus tips

Essential Functions

• Very simply, be the best. Build regulars and ensure that your guests have the kind of experience that they come back for. Give the kind of service that you would enjoy.
• Greet new guests in a prompt and friendly manner.
• Maintain the company standards for alcohol awareness and service.
• Take food and beverage orders accurately.
• Be readily available to answer guests’ food and beverage questions by maintaining a working knowledge of Poppy Bank Epicenter’s food and beverage menus.
• Ring in orders and process payments properly. Responsible for all sales entered on the drawer.
• Actively keep cost control by avoiding waste and following drink recipes.
• Constantly monitor guest experience, i.e., check back after they get their food, maintain drink levels, pre-bus plates and glasses.
• Participate in and drive company initiatives and promotions.
• Maintain accurate inventory.
• Provide excellent guest service in a friendly, positive, efficient, and enthusiastic way.
• Maintain dress code and looking neat, clean, and professional while on-shift.
• Always greet guests with a smile and a positive attitude.
• Have or obtain a Food Handlers Certificate and use such knowledge in day-to-day procedures.
• Have or obtain an Alcoholic Beverage Control (ABC) Responsible Beverage Service (RBS) certificate.
• Proper use of chemicals and adhere to safety standards.
• Correctly and safely use all equipment.
• Ensure all beverage and equipment is stored properly and safely.
• Ensure that guests leave happy with their experience, enlisting the help of other team members, supervisors or managers as needed.
• Prepare and present beverages that meets beverage quality and guest satisfaction standards.
• Prepare and present beverages according to recipe and specifications.
• Maintain station maintenance, cleanliness, and sanitation.
• Maintain company safety, cleanliness, and sanitation standards for entire bar area, including walls, drains and floors.
• Have strong communication skills.
• Comply with all Health Department Policies.
• Uphold the culture and standards of Santa Rosa Entertainment Company, LLC.
• Identify potential problems and communicate with supervisors and management to prevent issues from negatively impacting the guest experience.
• Maintain proper stock of supplies, communicating needs or shortages with management.
• Ability to grasp, lift, reach, crouch, stand, walk, and carry for long periods of time.
• A positive attitude.
• Uniform requirements: Safe and neat uniform consisting of black pants, black nonslip shoes.
• Other duties as directed.

Work Environment

This job operates in a busy bar / restaurant environment. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals.

Physical Demands

The employee is required to stand 100% of their shift, climb or balance; and stoop or kneel. The employee must frequently lift and/or move objects up to 20 pounds and occasionally lift and/or move objects up to 50 pounds, using proper lifting procedures.

Reasonable Accommodation

The essential duties, responsibilities, qualifications, and physical demands described in this Job Description are representative of those that must be met by a Bartender to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions so long as the accommodation does not cause undue hardship on Santa Rosa Entertainment.

Required Qualifications

• Must have prior restaurant experience.
• Be a team player. Look for opportunities to help another team member.
• Work hard to maintain and promote a positive work environment.
• Available to work all shifts: days, nights, weekends and holidays, as necessary.
• Have the ability to work in a noisy, fast-paced environment with many distractions.
• Have the ability to lift and carry up to 50 lbs.
• Have the ability to move around the facility and walk or stand 100% of the shift.
• Have the ability to reach, bend, stoop, mop, sweep and clean frequently.
• Have or obtain Food Handlers certification.
• Have or obtain ABC RBS certification.
• Must be 21 years of age or above.

Preferred Qualifications

• Experience working in a busy bar environment.
• Bilingual a plus.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

Salary : $18