Dermatology Front Desk Receptionist

About Us: Pop Dermatology is a newly established dermatology practice offering comprehensive medical, surgical, and cosmetic dermatologic care. As a startup practice, this is an exciting opportunity to grow alongside our team and help shape our patient-centered culture.

Overview: We are seeking a friendly , reliable, and organized Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate will excel in delivering outstanding customer service, managing administrative tasks, and creating a welcoming atmosphere for everyone who enters our practice.

Duties

• Greet patients and visitors warmly, providing assistance as needed.
• Manage incoming calls using phone systems, directing calls to appropriate personnel.
• Schedule appointments and maintain the calendar for medical staff.
• Verify patient insurance information and assist with insurance verification processes.
• Maintain accurate patient records and manage clerical tasks such as filing and data entry.
• Collect co-pays, handle payments, and maintain accurate financial records.
• Assist with patient inquiries regarding services, procedures, and office policies.
• Communicate effectively with clinical staff to ensure a smooth patient flow.
• Provide patients with necessary forms and educate them on office policies.
• Ensure the front desk and waiting room area is organized and presentable at all times.

Skills

• Professional demeanor and a friendly attitude.
• Proficient in medical terminology to communicate effectively within a healthcare setting.
• Strong clerical skills with attention to detail in managing administrative tasks, records and documentation.
• Experience with phone systems to handle high call volumes efficiently.
• Previous experience in a hospital or medical office setting is advantageous.
• Daily duties include but not limited to answering phones, patient scheduling, check-in, patient flow and check-out process. Computer skills are required.
• Recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
• Patient confidentiality and adhering to HIPPA standards.
• Proficiency in using scheduling and EMR systems; experience with EMA EMR is a plus.
• Strong customer service skills focused on patient service and satisfaction.
• Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
• Light cleaning as needed to maintain professional atmosphere.
• Additional projects and tasks may be assigned as needed.

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Opportunities for advancement

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Voorhees, NJ 08043 (Required)

Work Location: In person

Salary : $17