What are the responsibilities and job description for the Director, SaaS Sales and Implementation position at POOLCORP?
Location: This position may be on-site, hybrid, or remote within the U.S.
Job Summary
Reporting to the Vice President of Sales, the Director of Sales and Implementations, SaaS, will lead sales strategies, deployment, and customer adoption of POOL360 solutions, including Pool360 PoolService, WaterTest, and POS systems. As the strategic leader for SaaS revenue and customer success, this role involves defining and driving implementation excellence, fostering superior customer experiences, and ensuring long-term growth in the pool and spa industry. The Director will work closely with customers, field leaders, and corporate executives, holding P&L responsibility to deliver results.
Responsibilities
POOLCORP is the leading business-to-business distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors Inc., we operate in more than 445 wholesale Sales Centers worldwide with nearly 6,000 employees serving the needs of customers by offering a wide array of products and value-added support.
Our Covington, LA headquarters provides exceptional support (i.e., IT, HR, Finance, Marketing, Legal, Purchasing, Sourcing, etc.) to each of our Sales Centers. Our extraordinary company culture encompasses a high work ethic, an entrepreneurial spirit, and a community presence all within a family-oriented work atmosphere. At POOLCORP, we strive to employ only the very best.
Why POOLCORP?
Because it’s a place where you can make an impact and grow! At POOLCORP you’ll find a wealth of opportunities that support your individual and long-term career goals. Our stable work environment is further enhanced by our generous compensation and benefits package. Publicly traded since 1995, POOLCORP is a global organization with a long history of continuous success - clearly making it an industry leader – in so many ways!
So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!
At POOLCORP, we are committed to our employees’ success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/
The annual compensation for this position is between $200,000.00 and $225,000.00 based on a full-time schedule. Additionally, this position may be eligible for relocation or cost of living adjustments. The application window for this position is expected to close after 30 days of posting, but will remain open until filled.
Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
Job Summary
Reporting to the Vice President of Sales, the Director of Sales and Implementations, SaaS, will lead sales strategies, deployment, and customer adoption of POOL360 solutions, including Pool360 PoolService, WaterTest, and POS systems. As the strategic leader for SaaS revenue and customer success, this role involves defining and driving implementation excellence, fostering superior customer experiences, and ensuring long-term growth in the pool and spa industry. The Director will work closely with customers, field leaders, and corporate executives, holding P&L responsibility to deliver results.
Responsibilities
- Develops and executes comprehensive sales strategies to drive adoption of POOL360 PoolService, WaterTest, and other SaaS solutions.
- Leads, mentors, and manages the sales team to achieve revenue growth targets and build high-performing teams.
- Builds strategic relationships with industry partners, pool service providers, and retail pool stores.
- Collaborates with marketing on targeted campaigns, lead-generation strategies, and outreach initiatives.
- Represents POOL360 solutions at industry events, conferences, and customer-facing engagements.
- Oversees the implementation team to ensure seamless deployment of SaaS solutions.
- Develops best practices for customer training, onboarding, and ongoing adoption.
- Optimizes implementation processes to enhance efficiency, accountability, and customer satisfaction.
- Builds feedback loops with product teams to continuously improve solutions based on customer insights.
- Aligns sales, implementation, and support teams to deliver a consistent and impactful customer experience.
- Analyzes market trends, customer feedback, and competitor insights to refine strategies.
- Provides regular reporting on sales performance, implementation successes, and customer engagement.
- Builds detailed business cases for growth initiatives, resource allocation, and technology investments.
- Other job related duties as assigned.
- Proven expertise in SaaS sales, including revenue growth, product launches, and adoption strategies.
- Experience leading sales teams, defining product roadmaps, and driving scalable business strategies.
- Ability to analyze market trends, prioritize investments, and align cross-functional teams for execution.
- Strong background in retail, service-based technology, or B2B industries; pool and spa knowledge preferred.
- Proficient in SaaS onboarding, integration, and customer success processes to enhance satisfaction and efficiency.
- Collaborative leader capable of fostering alignment across sales, marketing, IT, and support teams.
- Thrives in fast-paced environments with a focus on innovative solutions and value-driven improvements.
- Ability to travel up to 50%.
POOLCORP is the leading business-to-business distributor of swimming pool and landscape supplies, equipment, and related outdoor living products. Through our subsidiaries, SCP Distributors LLC, Superior Pool Products LLC, and Horizon Distributors Inc., we operate in more than 445 wholesale Sales Centers worldwide with nearly 6,000 employees serving the needs of customers by offering a wide array of products and value-added support.
Our Covington, LA headquarters provides exceptional support (i.e., IT, HR, Finance, Marketing, Legal, Purchasing, Sourcing, etc.) to each of our Sales Centers. Our extraordinary company culture encompasses a high work ethic, an entrepreneurial spirit, and a community presence all within a family-oriented work atmosphere. At POOLCORP, we strive to employ only the very best.
Why POOLCORP?
Because it’s a place where you can make an impact and grow! At POOLCORP you’ll find a wealth of opportunities that support your individual and long-term career goals. Our stable work environment is further enhanced by our generous compensation and benefits package. Publicly traded since 1995, POOLCORP is a global organization with a long history of continuous success - clearly making it an industry leader – in so many ways!
So, end your job search here – at POOLCORP – Where Outdoor Living Comes to Life!
At POOLCORP, we are committed to our employees’ success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/
The annual compensation for this position is between $200,000.00 and $225,000.00 based on a full-time schedule. Additionally, this position may be eligible for relocation or cost of living adjustments. The application window for this position is expected to close after 30 days of posting, but will remain open until filled.
Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
Salary : $200,000 - $225,000
