What are the responsibilities and job description for the Front Counter position at POOL EQUIPMENT & SUPPLY INC?
The Front Counter position will assist pool builders and service professionals with purchasing pools parts, equipment and products as well as providing knowledgeable advice about the pool products and applications.
- Pool industry experience required.
- Greet and assist customers.
- Accurately key in and pull orders to prevent inventory error.
- Work with managers, sales force, and warehouse/drivers to ensure customer satisfaction.
- Offer knowledgeable advice on substitutes, equivalent products, and/or product application.
- Phone sales and call existing customers.
- Advise customers of new products and techniques being introduced into the pool industry.
- Responsible for receiving and posting payments to orders.
- Responsible for maintaining cash drawer.
- Coordinate with branch manager or purchasing agent to facilitate special orders.
- Assist in stocking the warehouse as needed.
- Process warranties, exchanges, and returns to stock assuring that product was purchased at your branch and is still under warranty according to the manufacturer guidelines or still in original packaging.
- Attend new product training and seminars.
- Answer and direct incoming calls.
- Perform general housekeeping in the counter area including the bathrooms and remove trash daily.
- Make coffee and change the water cooler bottle as needed.
- Stock counter products and supplies. (Including products, coffee, water cooler, paper, and general janitorial supplies)
- Performs other related duties as assigned.
Must be able to pass a pre-employment drug test.
Compensation commensurate with experience
Our company benefit options include insurance (health, dental, vision, basic life, voluntary life and disability), 401(K) with company match and paid time off.
Pool Equipment & Supply, Inc is an equal opportunity employer.