Host - Poogan's Smokehouse Nexton

An Introduction to Poogan’s Hospitality Group

Cherishing a meal together is one of history’s most enduring traditions, and in Charleston, generations have dined with Poogan’s Hospitality Group, founders of the legendary Poogan’s Porch, Poogan’s, Smokehouse, and Poogan’s Courtyard. Our Southern upbringing has instilled in us a closely held set of beliefs: hard work, patience, and that a good story is best shared over a great meal.

Poogan's Hospitality Group is where classic dishes meet true craft and creativity; where the warmth is genuine and the caring is measured in small details; where casual comforts bring guests back and a nurturing work environment provides reasons for our team members to stay. By honoring these traditions, we have created our own brand of Southern hospitality.

If you would like to work for a growing company that continues to promote and cultivate a culture of honesty, integrity, and respect, we invite you to join us!

What We Bring to the Table

Compensation ranging from: $12 - $16 per hour

Our comprehensive package includes the following benefits:

● Competitive wages

● Health insurance premiums paid by the company*

● Health savings accounts*

● 401(k) retirement plan with company match*

● Paid time off*

● Access to dental and vision coverage, critical illness and accident insurance, short -term disability insurance, AD&D insurance, and life insurance*

● Dining and merch discounts

● Exclusive shopping, travel, and entertainment discounts at hotels, theme parks, rental car agencies, and more

● Opportunities for career advancement. We prefer to promote from within!

● Opportunities for personal and professional growth through ongoing education, mentorship, and quarterly performance reviews

* for associates who meet eligibility requirements

The Details of the Position

Title: Host

Job Type: Full-Time / Part -time/ Veriabled Hour

Work location: Poogan's Smokehouse - Nexton

Responsibilities (include the following and other responsibilities that may be assigned as needed):

● Warmly and graciously greet all guests and seat them at tables or in appropriate waiting areas

● Record party details and provide an estimated waiting time when immediate seating is limited

● Assign guests to tables suitable for their needs and according to rotation so that servers receive a balanced number of seatings

● Call out the name and number of the party when a table becomes available

● Provide guests with menus and inform them of their server’s name upon seating

● Answer telephone calls and respond to inquiries or transfer calls as needed

● Maintain contact with kitchen, management, and serving staff to ensure accurate wait estimates

● Inspect dining and serving areas to ensure cleanliness and proper setup

● Receive and record guests' dining reservations

● Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

● Thank guests as they leave and invite them to return

● Attend all scheduled employee meetings and offer any suggestions for improvement

What You Bring to the Table

Your experience: 1 year of prior restaurant experience is preferred

Your education level: High school diploma or equivalent

Your abilities, skills, and traits:

● Demonstrate excellent customer service and conflict resolution skills

● Have experience with reservation systems and seating best practices

● Have ability to read, count, and write

● Work well under pressure and maintain fast, efficient service

● Exhibit a positive and friendly demeanor to guests and team members

● Be dependable and punctual

● Be able to stand for duration of shift, climb stairs, and lift and move heavy items

How to Take the Next Step

We’d like to get to know you. If you are interested in this posit ion, please respond with an up-to-date resume and a list of 2-3 potential interview times. Helpful hint: a cultural f it is important to us. To stand out among applicants, we recommend including a brief statement as to why you would make the next great addition to the team at Poogan’s Hospitality Group.

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $12 - $16