What are the responsibilities and job description for the Front Desk Receptionist/Assistant position at Ponte Vedra Vein Institute?
Overview:
We are seeking a professional and friendly Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and creating a positive impression for our clients and visitors. This is a full-time position with opportunities for growth and advancement. We are looking for someone with the ability to cross train as a medical assistant, as well.
Duties:
- Greet and welcome visitors in a warm and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate person
- Schedule appointments and maintain calendars
- Collect copayments, deductibles, or any other balances
- Assist with administrative tasks such as filing and document preparation
- Maintain a clean and organized front desk area
- Provide general customer support and address inquiries or concerns
- Assist with office management duties, including ordering supplies and inventory
Qualifications:
- Proven experience as a Front Desk Receptionist or similar role
- Excellent phone etiquette and strong communication skills
- Proficient in using Google Suite or similar software
- Knowledge of medical receptionist procedures is a plus
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in transcribing information
- Ability to maintain confidentiality and handle sensitive information with professionalism
- Friendly, approachable, and customer-oriented attitude
We offer competitive pay based on experience, along with benefits such as health insurance, paid time off, and opportunities for career development. If you are a motivated individual who enjoys providing exceptional customer service in a fast-paced environment, we would love to hear from you.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Ponte Vedra Beach, FL 32082: Relocate before starting work (Required)
Work Location: In person