What are the responsibilities and job description for the Front Desk/Insurance Coordinator position at Pontchartrain Dental?
Pontchartrain Dental & Implant Center is looking for a Front Desk / Insurance Coordinator to join our growing team! We are a doctor-owned, non-corporate dental practice that truly values patient care, teamwork, and work-life balance. Our office is located in a brand-new, beautiful facility, and we pride ourselves on having an incredible, supportive team atmosphere.
We are a PPO and cash-only practice (no Medicaid), allowing us to focus on quality care and meaningful patient relationships—without the pressure of corporate dentistry.
What You’ll Do
- Greet patients and check them in with professionalism and warmth
- Answer phones and assist patients with scheduling and questions
- Verify dental insurance benefits and eligibility
- Enter and maintain insurance benefits in OpenDental
- Submit and follow up on dental insurance claims
- Check patients out and review treatment and insurance information
- Work closely with the clinical team to ensure smooth patient flow
What We’re Looking For
- 1–2 years of experience in a dental office (required)
- Experience with insurance verification and claims submission
- Familiarity with OpenDental (preferred)
- Positive attitude with a strong work ethic
- Reliable, organized, and detail-oriented
- Warm, professional, and patient-focused demeanor
- Strong communication and multitasking skills
Why You’ll Love Working Here
- Doctor-owned, non-corporate practice—your voice matters
- Friendly, collaborative, and supportive team environment
- Brand-new, modern office space
- Paid Time Off (PTO)
- Competitive hourly pay and stable schedule
- A practice that values quality over volume
Office Hours / Schedule
- Monday: 8:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 6:00 PM
- Wednesday: 8:00 AM – 4:00 PM
- Thursday: 8:00 AM – 4:00 PM
- Friday: 8:00 AM – 1:00 PM (open every other Friday)
If you’re looking for a long-term role in a practice that prioritizes people over production and values teamwork and professionalism, we’d love to hear from you.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $20