What are the responsibilities and job description for the Desktop Technician position at Pomeroy?
Job Description
Pomeroy is seeking a Desktop Support Technician to work in the Williamsport, PA area.
Essential Job Functions:
- Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
- Assist with infrastructure projects and assignments.
- Participate in basic monitoring and routine troubleshooting of infrastructure systems.
- Collaborate with team members to address infrastructure challenges and daily operational tasks.
- Support the creation and maintenance of infrastructure documentation.
- Develop and improve technical skills through on-the-job experience.
- Show eagerness to learn and gain expertise in infrastructure services.
- Follow established best practices and standards in infrastructure service delivery.
Required Skills:
- 3 years of Deskside support experience in a Windows 10 environment
- Hardware, software installation, troubleshooting experience
- Win 10 and MS Office Suite support experience
- Interpersonal skills to work with customers and other unit personnel
- Communication skills
- Time management and organizational skills
- Able to life 50 lbs.
Salary : $23 - $25