What are the responsibilities and job description for the Grocery Service Manager position at Pomegranate Market?
Job Summary
Pomegranate Market is seeking an experienced and customer-focused Grocery Service Manager to oversee daily grocery department operations, supervise team members, and maintain high standards of customer service and product availability. The ideal candidate will have strong leadership skills, knowledge of grocery retail operations, and the ability to manage inventory, coordinate staff, and create a welcoming shopping experience.
Key Responsibilities
- Oversee daily grocery department operations and customer service activities
- Supervise, train, and support grocery team members
- Coordinate staff assignments and ensure adequate department coverage
- Monitor inventory levels, replenish shelves, and maintain product availability
- Inspect product quality, freshness, expiration dates, and shelf presentation
- Coordinate deliveries, stock rotation, and proper product storage
- Address customer questions, complaints, and service-related concerns
- Monitor department performance, sales activity, and operating procedures
- Maintain clean, organized, and well-stocked grocery areas
- Ensure compliance with food safety, sanitation, and company policies
Qualifications
- Previous grocery retail, food service, or supervisory experience preferred
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Knowledge of inventory control, stock rotation, and product handling
- Strong organizational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Basic computer skills for inventory tracking and reporting
- Reliable, professional, and committed to maintaining service quality
Benefits
- Competitive salary
- Paid training
- Health benefits for eligible employees
- Paid time off, where applicable
- Employee discounts, where available
- Professional development opportunities
- Career advancement opportunities in grocery retail management
About the Company
Pomegranate Market is presented here as a grocery retail business serving customers with everyday food and household shopping needs. Effective grocery management supports product freshness, reliable inventory, organized store operations, and a positive customer experience.
Pay: $18.00 - $23.00 per hour
Expected hours: 31.0 per week
Work Location: In person
Salary : $18 - $23