What are the responsibilities and job description for the Bistro Shift Lead position at Pomegranate Market?
Bistro Shift Lead
Job Type: Full-time hourly
Pay: $20, hourly
Reports to: Bistro Manager
Supervises: Bistro & kitchen team members during assigned shifts
About Pomegranate Market
Pomegranate Market is a locally owned natural grocery store in Sioux Falls, SD, focused on organic food, high-quality ingredients, and creating a welcoming community space. Our bistro and deli are a core part of that mission—serving fresh, thoughtfully prepared food in a fast-paced but supportive environment.
Position Summary
The Bistro Shift Lead is a key hourly leadership role responsible for overseeing kitchen and bistro operations during their shift, particularly when the Prepared Foods Manager and Kitchen Manager are not on site. This role ensures smooth daily execution, strong food quality, team support, and adherence to food safety and company standards. Shift Leads lead by example, jumping in wherever needed to keep service running efficiently and positively.
Key Responsibilities
Shift & Team Leadership
- Act as the manager on duty for kitchen operations during assigned shifts.
- Direct, support, and motivate kitchen and bistro staff to ensure smooth service.
- Assign tasks, manage workflow, and adjust staffing or priorities as needed.
- Serve as the first point of contact for team questions, issues, or guest concerns.
Kitchen Operations
- Ensure food is prepared consistently according to recipes and quality standards.
- Monitor food safety, sanitation, and cleanliness throughout the shift.
- Oversee prep, cooking, holding, and service to maintain speed and accuracy.
- Step into hands-on roles (prep, cooking, service, dishes) as needed.
Standards & Accountability
- Ensure opening, mid-shift, and closing procedures are completed properly.
- Communicate any operational issues, supply shortages, or equipment needs to managers.
- Help maintain organized workstations, walk-ins, and storage areas.
- Model professionalism, teamwork, and a positive attitude.
Qualifications
- Previous kitchen, deli, or food service experience required.
- Prior leadership or shift-lead experience strongly preferred.
- Solid understanding of food safety and sanitation standards.
- Ability to stay calm, organized, and decisive in a fast-paced environment.
- Strong communication skills and a team-first mindset.
- Reliable, punctual, and flexible with scheduling (including some evenings and weekends).
Benefits
- Employee discount at Pomegranate Market
- Health, dental, and vision insurance options
- Paid time off and holiday pay
- Opportunities for growth in a values-driven, community-focused business
Salary : $20