What are the responsibilities and job description for the HVAC Solutions Specialist position at Polestar Plumbing Heating & Cooling?
Description:Who We Are:Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.Why Join Us:$100,000 - $200,000 annually (Industry-leading incentives for performance-driven technicians) Weekly PayCompany provided vehicle and gas cardAbility to dispatch from homeTool accountPTO and Paid HolidaysComprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.Paid $15,000 Life Insurance and Long-Term Disability coverageWhat You'll Be DoingConduct in-home HVAC service visits with a primary focus on generating replacement opportunitiesPerform basic diagnostics to identify issues and present repair, replacement, and upgrade options tailored to the customerUpsell indoor air quality products, accessories, maintenance plans, duct improvements, and system enhancementsEducate homeowners on product benefits, financing options, and long-term valueFollow a proven sales process to hit and exceed daily, weekly, and monthly revenue targetsBuild strong rapport that leads to high performance and repeat businessDocument recommendations and estimates clearly and professionallyCollaborate closely with the sales and service teams to ensure seamless customer experienceMaintain a clean, organized service vehicle stocked with demo items and sales materialsOur 3 Step Hiring Process:At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours!Apply Submit your application online or via email with your resume and relevant details. (carlee@polestarplumbing.com)Phone Screen If your experience is a match, our team will reach out—often the same day—for a brief phone interview.In-Person Interview If the phone screen goes well, we’ll schedule an in-person interview—usually within 24 hours. You’ll meet with team members, ask questions, and learn more about working at Polestar.Requirements:A sales-first mindset driven by the ability to consult and educate Someone who thrives on high performance, incentives, and leaderboardsConfident communicator who knows how to overcome objections and keep the conversation movingHigh-energy personality with a competitive streakAbility to simplify technical issues and present clear, compelling solutionsClean, professional appearance and excellent people skillsLocation:7252 W Frontage Rd, Merriam, KS 66203Think you’d be a great fit? So do we. Come grow with us at Polestar—apply now!Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.Requirements:
Salary : $100,000 - $200,000
