Dental Patient Coordinator

Job Overview
We are seeking a personable and detail-oriented Dental Patient Coordinator to join our dental team! In this pivotal role, you will serve as the essential link between patients and the dental practice, ensuring smooth communication, accurate documentation, and efficient management of treatment plans. Your energetic approach will help foster a welcoming environment where patients feel confident and cared for. The ideal candidate will thrive in a fast-paced setting, demonstrate exceptional organizational skills, and possess a passion for delivering outstanding patient service. This paid position offers an exciting opportunity to be part of a dedicated dental team committed to excellence in dental care.

Duties

• Greet patients warmly and verify their insurance coverage through insurance verification processes using Dentrix Ascend.
• Review and update patient medical records, ensuring accuracy and compliance with HIPAA regulations.
• Coordinate appointment scheduling, rescheduling, and follow-up care using multi-line phone systems and Dentrix Ascend.
• Assist patients with understanding their treatment plans, including explaining procedures, costs, and insurance benefits clearly and confidently.
• Prepare and review documentation such as treatment plans for billing accuracy.
• Facilitate communication between dental providers, insurance companies, and patients to ensure seamless treatment authorization and financial arrangements.
• Maintain meticulous records of patient interactions, treatment notes, billing information, and correspondence in compliance with HIPAA standards.
• Support administrative tasks such as filing medical records, managing office supplies, handling phone etiquette professionally, and performing clerical duties with proficiency in Microsoft Office applications.

Requirements

• Proven experience in a dental office with familiarity in dental terminology and dentall billing practices.
• Strong knowledge of EMR/EHR systems including Epic, Meditech, Dentrix, Eaglesoft, Athenahealth or eClinicalWorks.
• Expertise in insurance verification processes and documentation review.
• Excellent communication skills with bilingual abilities highly preferred to serve diverse patient populations effectively.
• Demonstrated proficiency in computer skills such as typing (including 10-key), data entry, filing electronic records, and managing multi-line phone systems.
• Ability to handle sensitive patient information with discretion while adhering to HIPAA guidelines.
• Prior dental office experience is highly desirable; familiarity with dental terminology and office management is a plus.
• Strong organizational skills with attention to detail in documentation review and medical administrative support tasks.
• Customer service orientation combined with professional phone etiquette to create positive patient interactions. Join our team as a Dental Patient Coordinator where your enthusiasm for healthcare combined with your organizational expertise will make a real difference! We value dedicated professionals committed to providing exceptional patient experiences while supporting the efficient operation of our dental practice.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Uniform allowance

Work Location: In person

Salary : $18 - $24