Director of Analytics & Integration

Position: Director of Analytics & Integration

Reports To: COO

FLSA Status: Exempt

SUMMARY: The Director of Analytics & Integration at First Tactical will lead all data-driven decision-making efforts across the organization, with a focus on supporting Operations and Sales. This role will be responsible for building and managing reporting frameworks, driving insights that improve efficiency and performance, and overseeing the successful integration of new business initiatives and systems.

Data & Reporting

·       Develop, manage, and automate dashboards, KPIs, and reporting tools to support Operations, Sales, Supply Chain, and Leadership.

·       Analyze operational and sales data to identify trends, performance gaps, and areas for improvement.

·       Provide real-time insights to support forecasting, inventory planning, and demand management.

·       Create standardized reporting processes to ensure accuracy, efficiency, and alignment across departments.

Operations Support

·       Partner with the Operations team to assess workflow performance, production efficiency, and service levels.

·       Deliver data-backed recommendations to increase operational accuracy, speed, and cost effectiveness.

·       Support resource planning and capacity modeling through strong quantitative analysis.

·       Monitor vendor, product, and manufacturing performance using structured reporting.

Sales Support

·       Provide the Sales team with tools, dashboards, and metrics that improve territory management, account performance tracking, and sales forecasting.

·       Conduct margin, product mix, and pricing analyses to guide strategic decision making.

·       Translate complex data into clear insights and actionable strategies for sales leadership.

Integration & New Initiatives

·       Lead cross-functional integration of new systems, technologies, and business initiatives.

·       Partner with IT to ensure successful rollout, adoption, and alignment of new tools across teams.

·       Lead integration of new customers and major purchases from Sales prospects into part of First Tactical business processes.

o   Coordination of customer’s ordering and invoicing methods (EDI, Web, B2B, manual)

o   Coordination of customer’s special needs, including delivery methods, invoicing methods, inspections, labelling, packaging

o   Communication of specific product needs, volumes and timing to Inventory Management

o   Coordination of major orders

Qualifications

·       Bachelor’s degree in business, Analytics, Data Science, Operations Management, or related field, or equivalent experience.

·       7 years of experience in analytics, business intelligence, operations, or related roles—preferably within apparel, retail, tactical gear, supply chain, or manufacturing.

·       Strong experience with BI tools (Tableau, Power BI, Looker, etc.).

·       Advanced proficiency in Excel/Google Sheets; SQL experience strongly preferred.

·       Proven ability to manage cross-functional projects and integrations.

·       Exceptional analytical, organizational, and communication skills.

·       Ability to translate complex data into simple, actionable recommendations.

·       Experience in a fast-paced, growing, or product-driven environment.

Key Competencies

·       Strategic thinker with a strong operational mindset

·       Results-driven and detail-oriented

·       Excellent problem-solving abilities

·       Strong leadership and team collaboration skills

·       Ability to manage multiple priorities and meet deadlines

·       High adaptability and comfort with change and growth

Working Conditions & Physical Requirements

·       Primarily office-based work in a standard professional environment.

·       Occasional walking, standing, and navigating through warehouse areas to assess operations or coordinate with teams.

·       Interaction with staff across multiple departments, including Operations, Sales, and IT.

·       Some travel may be required for offsite meetings or vendor visits.

·       Must be able to sit for extended periods while working at a computer.

·       Ability to walk, stand, and navigate the warehouse environment as needed.

·       Occasionally lift or move items up to 20 pounds when assisting with operational tasks.

·       Ability to use standard office equipment (computer, phone, printer, etc.).