Housekeeping Supervisor

Pocketbook Hudson is a new prototype of experiential hotels in Hudson, NY. Occupying a full city block just off Warren Street, the hotel complex resides in a fully restored historic mill factory built in 1883. Embracing its generous space and industrious history, the property hosts 46 guest rooms and suites, a bathhouse and spa, evening restaurant, all-day café, a flexible event space, and a nightclub for revelry.

A place for meaningful connection and expansive discovery, Pocketbook Hudson is a space where care is built into every corner under the vision of creative developers and co-founders Sean Roland, Gabriel Katz, Nancy Kim, and Jeremy Selman. A portal to possibility, it is a place to be. Service style across all offerings at the property reflects our collective ethos—kindness and collaboration, executed against excellence.

Role Summary

The Housekeeping Supervisor supports the daily operations of the housekeeping department, working alongside room attendants and housemen to ensure that all guest rooms, public spaces, and back-of-house areas are maintained to Pocketbook Hudson’s standards. This is a hands-on leadership role for a team member who leads by example, takes ownership of the floor, and brings a steady, positive presence to the team every shift. The Housekeeping Supervisor reports to the Housekeeping Manager and is a non-exempt, hourly position.

The Specifics

– Supervise and support room attendants and housemen during assigned shifts, ensuring rooms and public areas are completed to standard and on schedule.

– Assist in assigning daily boards and workload distribution across the team, adjusting as needed based on occupancy and staffing.

– Conduct room inspections throughout the shift, identifying and addressing any deficiencies before guest arrival or return.

– Serve as a point of contact for the team during the shift, escalating maintenance issues, supply needs, or personnel concerns to the Housekeeping Manager.

– Train and onboard new team members in room cleaning procedures, product use, and property standards, using established training materials.

– Monitor par levels of supplies and linens on assigned floors, communicating restocking needs in a timely manner.

– Ensure all team members follow safe chemical handling procedures and comply with health, safety, and sanitation standards.

– Coordinate with the front desk regarding room status, early check-ins, late check-outs, and special guest requests.

– Support Housekeeping Manager with scheduling and inventory tasks.

– Complete daily checklists, room status reports, and any required documentation accurately and on time.

– Step in to clean rooms or assist with tasks as needed to support the team during high-demand periods.

– Model the Pocketbook Hudson ethos—kindness, attentiveness, and pride in craft—in all interactions with guests and colleagues.

Ideal Attributes

Collaborative

Curious

Kind

Attentive

Experience & Qualifications

– 1–2 years of housekeeping experience, preferably in a hotel or hospitality environment. – Previous supervisory or lead experience a plus; demonstrated ability to take ownership and guide others.

– Strong knowledge of room cleaning standards, chemical handling, and safety protocols. – Ability to inspect rooms with a critical and detail-oriented eye.

– Reliable and punctual with consistent availability, including weekends and holidays. – Clear communicator who can relay information between the team and management effectively.

– Comfortable with basic documentation and room status reporting.

– Ability to lift up to 30 lbs. and perform physical tasks throughout a full shift. – Warm, professional presence with guests and colleagues alike.

Benefits

Health Insurance
Dental/Vision
Paid Time Off
Access to Pocketbook amenities
Team member discounts

Job Type: Full-time

Pay: $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $27