What are the responsibilities and job description for the PM Hotel Group | Summer 2026 People + Culture Intern | Support Center position at PM New Logo?
PM Hotel Group is excited to welcome a rising junior or senior studying hospitality and/or human resources - or anyone with meaningful hospitality experience - to join us for this opportunity.
The Summer 2026 People Culture Intern will join PM’s Support Center for a structured 9‑week HR‑focused internship designed to provide hands‑on experience in human resources operations, associate relations, recruitment support, compliance, HR systems, engagement, and organizational culture.
This is not a shadowing role — you’ll contribute meaningful work that supports HR decision‑making, improves associate experience, and strengthens processes across PM’s hotels.
What You’ll Learn & Do
⭐ 1) Associate Relations & HR Operations
- Support the HR team with associate case documentation, follow‑up notes, and action logs.
- Participate in HR operations work such as policy updates, handbook reviews, and SOP revisions.
- Assist in managing HR inbox inquiries and responding to common associate questions.
- Partner with HR Business Partners to track themes and recommend improvements.
⭐ 2) Recruitment & Talent Acquisition
- Assist with job postings, candidate sourcing, resume reviews, and interview coordination.
- Support early‑career hiring pipelines and outreach to schools and hospitality programs.
- Help maintain candidate records and improve the applicant experience workflow.
- Participate in structured interviews where appropriate.
⭐ 3) Compensation, Benefits & HR Data Insights
- Gain exposure to payroll coordination, benefits administration, and associate eligibility tracking.
- Support analysis of turnover, engagement, recognition, and HR performance indicators.
- Assist with creating simple reports or dashboards to help leaders understand HR trends.
⭐ 4) Associate Engagement & Culture
- Support company‑wide engagement and recognition programs (milestones, celebrations, activations).
- Assist with planning P C events, wellness initiatives, and cultural campaigns.
- Help draft internal communication content highlighting people, culture, and successes.
⭐ 5) Diversity, Equity, Inclusion & Belonging (DEIB)
- Contribute to DEIB projects such as women’s leadership initiatives, mentorship programs, and career pathways.
- Assist in communication and coordination for ForWard-related initiatives and internal communities.
- Help gather data and prepare insights for DEIB updates and programming.
Who You Are
- Pursuing a degree in Hospitality, Real Estate, or Finance
- Passionate about guest experience, service culture, and brand storytelling.
- A clear communicator - visually and verbally - with strong organizational skills.
- Comfortable turning insights into practical tools for frontline teams.
- Preferred: Experience with training content, reputation platforms, or brand standards.
What You’ll Gain
- Mentorship from seasoned leaders and collaboration with property teams.
- A polished capstone deliverable—ready for your portfolio and resume.
- Practical skills in training design, insights storytelling, and operational alignment.
- A pathway to roles in guest experience, quality assurance, brand strategy, or training.
Internship Details
- Program Length: 9 weeks
- Dates: June 1 – July 30, 2026
- Location: PM Hotel Group Support Center (Chevy Chase, MD.)
- Format: Hybrid (Onsite Occasional Remote Days; select property visits may occur)
- Hours: Full‑time | 35–40 hours per week
- Compensation: Competitive hourly rate
- Reports to: VP People Culture Mentor (designated program lead)