What are the responsibilities and job description for the Administrative Service Coordinator position at PM Maintenance?
About Us
Celebrating 30 years of excellence, we are a leading Commercial Building Maintenance Contractor serving New York and the Northeast Region. Headquartered in Farmingdale, NY, our team is known for delivering reliable, high-quality service to a diverse portfolio of clients.
We’re seeking a highly organized, detail-oriented Service Support Specialist to join our fast-paced, collaborative office environment. If you thrive on multitasking, enjoy supporting field teams, and take pride in keeping operations running smoothly, we want to hear from you!
This is an in-person role, Monday to Friday, 7:30 AM to 4:30 PM in Farmingdale, NY.
Key Responsibilities
- Coordinate daily administrative functions for the service department
- Serve as the primary contact for internal teams and external clients
- Manage technician schedules, meetings, and travel arrangements
- Prepare reports, presentations, and documentation for meetings
- Handle phone calls, emails, and inquiries professionally and promptly
- Support onboarding, training, and recordkeeping for service technicians
- Maintain accurate databases and filing systems
- Ensure compliance with company and client policies
Daily Tasks
- Dispatch client service requests and manage work order flow
- Issue and track purchase orders and service costs
- Process service tickets and prepare billing documentation
- Maintain service logs and update Teams files
- Perform administrative and accounting duties related to service operations
Qualifications
- Previous experience in customer service or client support.
- Strong phone etiquette and clear communication skills.
- Proficiency in office software (office, teams).
- Critical thinking and problem-solving abilities.
- Basic accounting knowledge/experience.
Why Join Us?
- Be part of a respected company with three decades of success.
- Work in a supportive, team-driven environment.
- Play a vital role in delivering exceptional service to our clients.
Ready to make an impact? Apply today and help us continue building strong relationships through outstanding service and support.
Job Type: Full-time
Pay: $21.82 - $23.94 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Why should we consider you for this role? Answer in one sentence only.
Experience:
- basic accounting : 2 years (Preferred)
Ability to Commute:
- Farmingdale, NY 11735 (Required)
Work Location: In person
Salary : $22 - $24