What are the responsibilities and job description for the Network Engineer Mid-Level position at PLUS INC?
Network Engineer: Mid-Level
Department: IT Services
Reports To: Director of IT Services
Location: Greenville, SC (On‑site with possible hybrid flexibility)
About The Role
We are seeking a Mid-Level Network Engineer to join our dedicated technical team. In this role, you will be the bridge between complex network infrastructure and the small-to-medium businesses that power the Upstate. You will manage diverse client environments, ensuring their networks are secure, efficient, and robust enough to handle modern digital workflows.
Key Responsibilities
This is a high‑impact position designed to help Plus Inc. expand and strengthen its IT Services division. By supporting clients, sales, operations and innovation, this role will be central to building a scalable, efficient, and customer‑focused MSP delivery model.
Department: IT Services
Reports To: Director of IT Services
Location: Greenville, SC (On‑site with possible hybrid flexibility)
About The Role
We are seeking a Mid-Level Network Engineer to join our dedicated technical team. In this role, you will be the bridge between complex network infrastructure and the small-to-medium businesses that power the Upstate. You will manage diverse client environments, ensuring their networks are secure, efficient, and robust enough to handle modern digital workflows.
Key Responsibilities
- Network Design & Deployment: Lead the configuration and installation of firewalls, switches, and wireless networks for new and existing clients.
- Security Management: Implement and maintain robust security protocols, including firewall management, virus/malware protection, and secure VPNs.
- Escalated Support: Provide expert-level troubleshooting for network outages and performance issues, serving as a key resource for our Greenville-based support team.
- Backup & Recovery: Manage and test backup and disaster recovery solutions to ensure client data is always protected.
- Client Consultation: Act as a technical consultant during on-site visits, helping business owners assess their current setup and plan for future growth.
- Experience: 3–5 years of network engineering experience. Previous experience in an MSP environment or with business equipment integration is highly preferred.
- Technical Core: Deep knowledge of TCP/IP, DNS, DHCP, VLANs, and Routing/Switching protocols.
- Security-First Mindset: Hands-on experience with business-class firewalls and endpoint security.
- Modern Workspace: Experience with cloud transitions (Microsoft 365/Azure) and hybrid networking.
- Communication: You must be able to translate "tech-speak" into plain English for our clients.
- Local Commitment: A desire to work in and support the Greenville/Upstate community.
- Stability & Growth: We’ve been thriving for over 65 years. We offer the stability of an established company with the fast-paced energy of a modern IT firm.
- Family Culture: Many of our team members have been with us for decades. We focus on commitment, accountability, and mutual support.
- Comprehensive Benefits: Competitive salary based on experience.
- 401(k) with Company Match.
- Health, Dental, and Vision benefits.
- Professional Development: We invest in your growth through training and mentoring because when you succeed, Plus Inc. succeeds.
This is a high‑impact position designed to help Plus Inc. expand and strengthen its IT Services division. By supporting clients, sales, operations and innovation, this role will be central to building a scalable, efficient, and customer‑focused MSP delivery model.