Plumbing Branch Manager

About The Role

Are you a proven leader in residential plumbing or construction, ready to take ownership of an entire branch operation? Plumbing Solutions LLC is seeking an experienced Branch Manager to lead our Lexington branch to consistent, high-quality, and profitable performance.

As Branch Manager, you'll be the head of your branch responsible for leading field crews, quality inspectors, warehouse operations, and builder relationships. You'll ensure every job is completed safely, on time, to our quality standards, and profitably. This is a hands-on leadership role where you'll coach your team daily, strengthen builder partnerships, and drive results that matter.

What You'll Do

Lead Your Team to Excellence

• Manage and mentor Field Supervisors, Quality Inspectors, Install Crews, and Warehouse Staff
• Conduct weekly team meetings to align schedules, production goals, safety, and quality
• Visit job sites regularly to maintain standards, support your team, and boost morale
• Partner with HR on recruiting, onboarding, performance feedback, and when necessary, disciplinary actions
  
  

Drive Operational Performance

• Own branch-level production, labor utilization, and on-time job completion
• Coordinate with HQ on scheduling, procurement, and material staging to keep crews job-ready
• Maintain daily visibility on field production—tracking completions, delays, and crew allocation
• Oversee warehouse inventory, tool control, and material accountability
  
  

Ensure Quality & Compliance

• Partner with Quality Inspectors to uphold Plumbing Solutions standards and builder requirements
• Use inspection reports to coach installers and eliminate recurring issues
• Implement corrective actions when jobs fail inspection or exceed rework thresholds
• Align local practices with company-wide installation standards
  
  

Build Strong Builder Relationships

• Maintain proactive communication with builders, site supers, and local inspectors
• Resolve builder issues promptly with professionalism and ownership
• Strengthen long-term partnerships and expand project opportunities
• Exceed builder expectations through timely updates and consistent delivery
  
  

Track Performance & Drive Improvement

• Monitor branch KPIs: Labor Efficiency, Rework Rate, Schedule Compliance, Safety Incidents, and Builder Satisfaction
• Support job costing reviews and identify opportunities for operational improvement
• Collaborate with leadership on performance trends and corrective action plans
  
  

What Success Looks Like

You'll Know You're Winning When

• Your branch consistently hits schedule compliance, labor efficiency, and quality goals
• Jobs are completed on time, safely, and with zero to minimal rework
• Builders trust Plumbing Solutions as their most reliable partner
• Your team operates independently and confidently, with high morale and retention
• The branch meets or exceeds profitability targets month after month
  
  

Who You Are

Experienced & Capable

• 5 years of field leadership or management experience in residential plumbing or construction
• Extensive plumbing experience (Master Plumbing License preferred, but not required if skill level is sufficient)
• Proven track record leading teams, managing production schedules, and maintaining builder relationships
  
  

Organized & Data-Driven

• Strong organizational and communication skills
• Basic understanding of budgeting, job costing, and performance metrics
• Deep familiarity with local building codes and installation standards
  
  

A True Leader

• Demonstrated integrity with an ownership mindset and team-first leadership style
• Willing to work alongside your team—performing warehouse tasks, plumbing work, and management duties as needed
• Committed to upholding company values: quality, teamwork, and accountability
  
  

Why Join Plumbing Solutions LLC?

• Leadership Autonomy: Run your branch like it's your own business
• Supportive Structure: HQ handles scheduling, procurement, and HR so you can focus on leading
• Growth Opportunity: Be part of a growing company where your performance directly impacts success
• Team-First Culture: Work with people who value quality, accountability, and doing things right
  
  

Ready to Lead?

• If you're ready to take ownership of a branch, build a high-performing team, and deliver exceptional results, we want to hear from you. Apply today to join Plumbing Solutions as our Branch Manager.
  
  

Requirements

Mandatory Experience & Industry Qualifications

• Field Leadership Experience: A minimum of 5 years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
• Plumbing/Trade Expertise: Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices.
• Operational Management Track Record: Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards.
• Local Compliance Knowledge: Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
• Financial Literacy: Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions.
  
  

Core Leadership & Accountability Skills

• People Management: Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
• Builder Relationship Management: Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally.
• Accountability Driver: Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR.
• Hands-On Ownership: A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success.
• Structured Communication: Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.