Branch Manager

Branch Operations Manager – Residential Plumbing

Company: Plumbing Solutions, LLC

Location: Augusta, GA

Job Type: Full-Time / Leadership

Experience Level: Senior-Level – Construction or Trade Industry Operations 

Salary Range: $60,000 - $90,000 Based on Experience

About Us

Plumbing Solutions, LLC is a trusted plumbing partner for residential builders across the Southeast. Known for reliability, communication, and consistent quality, we support builders with structured processes and a team that takes pride in doing things the right way. As we continue to grow, we’re adding a Branch Operations Manager to help strengthen daily operations, support branch performance, and ensure our teams stay aligned with company standards.

The Role

The Branch Operations Manager plays a key role in supporting the operational performance of our branches. This position focuses on workflow coordination, scheduling alignment, communication, and helping teams execute efficiently. This role requires a leader who understands both the business and field side of construction, capable of balancing process discipline with real-world trade experience. This is a hands‑on operational role. You’ll work closely with the CEO and branch leadership to maintain consistency, improve processes, and support the systems that keep projects moving.

What You’ll Do

• Lead company-wide operations, overseeing Operations, Procurement, Estimating, and Scheduling.
• Translate the CEO’s vision into measurable goals, execution plans, and accountability across departments.
• Directly manage department heads to ensure consistent quality and performance.
• Oversee financial performance, efficiency metrics, and profitability.
• Maintain seamless coordination between HQ and branch operations.
• Develop scalable systems, policies, and reporting structures to support growth.
• Build leadership depth and strengthen company culture across all levels.
• Drive accountability through consistent meetings, scorecards, and performance reviews.

 What Success Looks Like

• The company operates efficiently, predictably, and profitably, without relying on its owner.
• Branches and departments perform to the same standards across all locations.
• Communication is clear, structured, and proactive.
• Systems and leadership are strong enough to support branch growth.

 What We’re Looking For

• 5 years of progressive leadership experience in construction, plumbing, or a related trade industry.
• Proven track record in operations management.
• Strong understanding of field operations, scheduling, logistics, and financial accountability.
• A builder of systems and people, not just a manager.
• Excellent communicator with a steady, decisive leadership style.
• Ability to thrive in a fast-growing, hands-on environment.

 Why Join Plumbing Solutions

• Established, growing company with a clear, achievable vision.
• Strong leadership team and supportive ownership.
• A culture that values hard work, honesty, and doing things right.
• Opportunity to shape the next chapter of a trusted, fast-growing company.

 Join Plumbing Solutions, LLC, where leadership means building a company that lasts.

Apply today and help us turn strong systems, great people, and reliable work into lasting growth.

Mandatory Experience & Industry Qualifications

• Field Leadership Experience: A minimum of 5 years of field leadership or management experience in residential plumbing, construction, or a closely related trade.
• Plumbing/Trade Expertise: Extensive practical plumbing experience. While a Master Plumbing License is preferred, it is not required if the candidate possesses sufficient, proven skill and knowledge in residential plumbing installation practices.
• Operational Management Track Record: Demonstrated success in managing local production, overseeing complex field schedules, and ensuring compliance with installation, safety, and quality standards.
• Local Compliance Knowledge: Deep familiarity with local building codes and trade installation standards relevant to the Florence branch location.
• Financial Literacy: Basic understanding of budgeting, job costing, labor utilization metrics (KPIs), and supporting data-driven operational decisions.

Core Leadership & Accountability Skills

• People Management: Proven ability to lead, coach, and motivate diverse teams, including Field Supervisors, Install Crews, Quality Inspectors, and Warehouse staff.
• Builder Relationship Management: Skilled in actively strengthening long-term builder relationships, managing expectations, and resolving site issues promptly and professionally.
• Accountability Driver: Ability to enforce company standards and values (quality, teamwork, accountability) while delivering performance feedback and managing disciplinary actions in partnership with HR.
• Hands-On Ownership: A demonstrated ownership mindset with a willingness to engage in various operational tasks (warehouse, plumbing, management) to ensure the branch's overall success.
• Structured Communication: Excellent organizational and communication skills, necessary for daily coordination with the Operations Coordinator/COO and proactive communication with builders and field teams.