What are the responsibilities and job description for the Customer Service Loader position at Plumbers Supply Co.?
Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as a Customer Service/Loader at our Bishop Lane location.
THIS IS US: We're committed to operational efficiency and exceptional customer service, ensuring that every order is delivered accurately and on time.
We value:
- Outstanding customer service and reliability in managing order pickups and deliveries
- Efficiency and attention to detail in warehouse operations
- A collaborative and proactive approach to problem-solving
DOES THIS SOUND LIKE YOU?
Your ideal job is: Delivering and staging orders while maintaining a clean and organized warehouse environment, ensuring customer satisfaction every step of the way.
You enjoy: Interacting with customers, solving logistical challenges, and working in a dynamic, team-oriented environment.
You should stop reading if: You prefer a sedentary role with minimal customer interaction.
WHAT YOU’LL ACTUALLY BE DOING:
- Customer Interaction: Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs
- Operational Support: Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery
- Inventory Management: Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control
- Equipment Operation: Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures
- Warehouse Maintenance: Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards
OUR MUST HAVES:
- High School Diploma or GED equivalent
- 0-1 year of experience in a warehouse environment preferred
- Forklift certification (training provided on-site)
- Strong customer service skills with the ability to interact professionally and courteously
- Physical stamina to stand, walk, and lift up to 75 lbs with assistance
- A proactive attitude and ability to multitask in a fast-paced environment
BENEFITS: Plumbers Supply Co offers a competitive salary and benefits package, including health insurance, dental and vision insurance, paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and opportunities for professional growth.
Ready to contribute to our exceptional customer service? Click the Apply button now!