Facilities Supervisor

Job Title: Facilities Supervisor
Department: Facilities
Reports To: Director of Facilities and Procurement
FLSA Status: Exempt

About Plum Dental Group ("Plum")

Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30 locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice

The Opportunity

This is an opportunity to join a small, young team of entrepreneurial-minded people that are trying to think differently about providing dental care to patients and about creating a long-term home for good dentists that align with our values. The Company is seven years old and is growing rapidly, providing significant opportunity for advancement for hard workers that work well as part of our team. You will take on meaningful ownership of day-to-day facilities operations across our Rhode Island practices, reporting directly to the Senior Director of Facilities and Procurement, while collaborating extensively with the rest of the operations team. This is an excellent opportunity for an experienced facilities professional to play a critical role in supporting a well-run, high growth, multi-site services business.

Plum's headquarters in Warwick, RI serves as a home base for the administration team members, while the operations team are usually in the dental practices throughout RI and eastern CT.

Duties and Responsibilities

• Oversee work order requests from team members

• Coordinate with staff and outside vendors to ensure repairs and maintenance are completed in a timely and satisfactory manner

• Work with outside vendors related to: Alarms, Signage, Office Supplies, Dental Supplies, Trash Removal, Phones, Landscaping, Plowing, etc.

• Assist in compliance with local, state, and federal health and safety regulations/licensing (OSHA, HIPAA, Dept. of Health, Dept. of Environmental Management, etc.)

• Light handyman skills: Ability to make minor building and equipment repairs, hang items on a wall, troubleshoot problems to determine cause

• Review and approve invoices related to purchases and repairs

• Occasionally train employees on proper use and maintenance of dental equipment (both 1-on-1 and in group settings)

• Work with IT company to troubleshoot problems and ensure computer systems and integrated equipment is working properly

Requirements

• This is an individual contributor role — the "Supervisor" title reflects oversight of facilities, properties, and equipment rather than management of direct reports

• 3 years experience in Facilities or a Facilities Administrative role; experience with multi-site organizations is preferred

• Excellent organizational and communication skills are essential — this role requires staying on top of multiple open items across sites and following up proactively with vendors, staff, and leadership until issues are resolved; project management experience a significant plus

• Ability to multi-task and prioritize effectively, and remain calm and level-headed in a fast-paced, sometimes unpredictable environment

• Ability to occasionally lift 50-75 lbs.

• Valid driver's license and satisfactory driving record; this role requires regular travel between sites, and employment is contingent on a motor vehicle record (MVR) check

• Familiarity with Word, Excel, Outlook and ability/willingness to adopt new technologies; comfort with learning and managing a comprehensive VOIP phone system

• Comfort with taking initiative and making decisions/recommendations

• This role is primarily based in Rhode Island, with very occasional travel to our practices in eastern Connecticut, and eventually southern Massachusetts as we expand

• Ambition, confidence, humility, empathy, sense of humor, team work; interest in eventually taking over the Facilities Manager role

Compensation

• Starting Salary range: $60,000, commensurate with experience

• Paid time off, medical and retirement benefits (including 401k match)

• Performance bonus potential dependent on level of experience

• Gas covered for work-related travel
• Annual vehicle stipend

Work Schedule

• Full-time; schedule may vary based on operational needs
• Some weekend availability will occasionally be needed
• Flexibility may be required to support operational and patient care needs across Plum practices.