What are the responsibilities and job description for the Counter Sales / Warehouse Assoc position at Plimpton & Hills?
Job Details
Job Location: 17 Wappingers Falls - Wappingers Falls, NY
Position Type: Full Time
Education Level: High School
Salary Range: $20.00 - $25.00 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Sales
Description
Purpose:
To fill customer orders while maintaining the highest level of internal and external customer service and maintaining company safety standards.
Responsibilities
- Work the hours specified above
- Actively seek opportunities to help customers
- Locate and obtain ordered products for customers
- Assist in the handling of defective parts and warranty information
- Process approved credits for customers when products are returned
- Keep pricing lists and structures confidential
- Address questions about product, pricing and availability
- Maintain a clean and professional work environment
- Make sure all product catalogs are up-to-date and that expired ones are discarded
- Accurately and safely move products of varying weights according to customer needs
- Provide exceptional customer service at all times
- Answer telephone calls professionally and pleasantly
- Accurately input and fill customer orders
- Accurately read and identify numbers for accurate order filling and receiving of material
- Safely operate a forklift, pallet jack, etc.
- Perform other responsibilities as directed
Qualifications
Experience, Education & Skills:
- Counter sales experience preferred.
- Familiarity with plumbing / heating / HVAC industry rules and regulations.
- Result driven and customer focused.
- High school diploma or GED preferred.
Physical Requirements:
- While performing the duties of this job, the associate is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Salary : $20 - $25