What are the responsibilities and job description for the Flower Shop Assistant position at Plenty Flowers?
Floral Shop Assistant
Job Summary
We are looking for a friendly, dependable, and organized Floral Shop Assistant to join our team. In this customer-focused role, you will help customers place orders, answer questions, process payments, respond to emails, and keep the shop clean and well organized. The ideal candidate enjoys working with people, has a positive attitude, and can handle multiple tasks in a busy floral environment.
Responsibilities
- Greet customers and provide friendly, helpful service
- Assist customers with flower selections and orders
- Answer phone calls and respond to customer emails
- Process cash and card payments accurately
- Restock products and organize merchandise
- Keep the front counter and sales floor clean and presentable
- Maintain knowledge of available flowers, products, and promotions
- Support the floral and warehouse teams when needed
Qualifications
- Strong communication and customer-service skills
- Friendly, professional, and dependable
- Organized and attentive to detail
- Comfortable using a computer, email, and cash register
- Able to multitask in a fast-paced environment
- Willing to learn about flowers and floral products
- Retail, customer-service, or floral experience is preferred but not required
- Bilingual abilities are a plus
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16