Director, People Operations

About the Company:

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You’ll Play:

• Develop and execute a global People Operations strategy aligned with business goals and growth plans.
• Standardize and automate processes across regions, improving efficiency throughout the employee lifecycle.
• Ensure global compliance with labor laws, data privacy, and employment regulations; lead HR audits and risk assessments.
• Oversee global HRIS platforms and data governance, ensuring accuracy, insights, and scalability.
• Build and deliver a best-in-class People service model (shared services, tiered support, SLAs) that meets diverse global needs.
• Partner with Total Rewards to manage compensation cycles, benefits administration, and global leave programs.
• Lead, mentor, and develop a high-performing People Operations team across multiple geographies.
• Collaborate with People Business Partners, COEs, Finance, Legal, and IT to align global People initiatives with company objectives.
• Serve as a strategic advisor to senior leadership on organizational effectiveness and scaling the employee experience.
  
  

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Experience You Bring:

• 10–15 years of progressive HR experience, with at least 5 years leading global or multi-regional operations.
• Experience in high-growth or transformation environments; IPO readiness or public company experience is a strong plus.
• Deep knowledge of international HR practices, labor laws, and data protection regulations.
• Proven success implementing and optimizing enterprise-level HRIS platforms and data analytics.
• Strong collaboration, leadership, and communication skills across diverse cultures and levels.
• A passion for operational excellence and building scalable, people-first processes.
  
  

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.