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(B1) Dog Boarding and Daycare Receptionist

Playful Pups Retreat
Elizabethtown, PA Part Time
POSTED ON 12/15/2025 CLOSED ON 12/23/2025

What are the responsibilities and job description for the (B1) Dog Boarding and Daycare Receptionist position at Playful Pups Retreat?

Front Desk Receptionist – Full-Time or Part-Time

Playful Pups Retreat | Elizabethtown, PA

Playful Pups Retreat in Elizabethtown, PA is seeking a friendly and enthusiastic Front Desk Receptionist to join our team-either full-time or part-time. In this role, you'll provide outstanding customer service to our clients while checking their pets in and out of our resort.

Do you love animals? Are you comfortable chatting on the phone? Would you enjoy working for a company that truly invests in your success? If so, we'd love to hear from you!

Why You'll Love Working With Us

Benefits

This entry-level role starts at a competitive wage of $13.50–$15 per hour, based on experience. We also offer great benefits, including:

  • Paid Time Off (PTO)
  • Insurance options
  • EAP program through Ally Health
  • Flexible scheduling
  • Employee discounts
  • The perk of bringing your dog to work!

If you're ready to put your customer service and communication skills to use in a fun, pet-loving environment, apply today!

About Playful Pups Retreat

At Playful Pups Retreat, our mission is to be the best home away from home for every pet in our care. We're a premier pet resort dedicated to creating a fun, healthy, and nurturing environment for our furry guests-whether they're here for the day or an extended stay.

Our focus on enrichment and exercise ensures each dog enjoys mental and physical stimulation, socialization, training, and confidence building-plus plenty of belly rubs and snuggles! Because every dog is unique, we take the time to get to know each one personally to provide individualized care.

Our team is made up of positive, dependable professionals who are passionate about dogs and knowledgeable about their behavior. We foster a fun, supportive, and growth-oriented work environment, promoting from within whenever possible. Along with great pay and benefits, we're proud to offer a workplace where you'll truly enjoy what you do.

What You'll Do As a Front Desk Receptionist

As a key member of our team, you'll play an essential role in ensuring every client and pet has a positive experience. When customers call or stop by, you'll greet them with warmth and enthusiasm-just like a happy Golden Retriever!

Your Day Will Include

  • Welcoming clients and explaining our services
  • Checking pets in and out, collecting accurate information, and handling any necessary paperwork
  • Escorting dogs to and from the lobby areas during drop-off and pick-up
  • Answering phones with professionalism and friendliness
  • Maintaining clear communication with our pet care team and pet parents

Your attention to detail, upbeat attitude, and love for helping others will make you a vital part of our success.

What We're Looking For

  • Strong phone and customer service skills
  • Basic computer proficiency
  • Excellent verbal and written communication
  • A positive, team-oriented attitude and attention to detail
  • Basic dog handling skills

Schedule Requirements

This role for our Overnight Lodging location requires availability for one of the following weekly shifts:

  • 7:00 AM – 3:00 PM (Monday–Friday)
  • 11:00 AM – 7:00 PM (Monday–Friday)
  • Saturday: 8:00 AM – 5:00 PM
  • Sunday: 9:00 AM – 5:00 PM

Every Other Weekend Is Required.

This role for our Daycare and Training location requires availability for one of the following weekly shifts:

  • 6:15 AM – 2:15 PM (Monday–Friday)
  • 11:00 AM – 7:00 PM (Monday–Friday )
  • Occasional shifts on Sunday's over the summer

Experience in a pet boarding or dog daycare facility is a plus, but not required. Previous customer service experience is also helpful-we're happy to train the right person!

If you're organized, thrive in a fast-paced environment, and love both people and pets, this could be the perfect fit for you.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required: to stand for extended periods. Demonstrate ability to sit, bend, twist, carry or lift up to 50lbs; use phone and/or headset; use hands, arms, fingers to type; answer phones; write; demonstrate clear vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone.

Safely handling dogs of all sizes is an essential part of the job, which may include dogs pulling or jumping. Our facility prioritizes safety, and all team members are expected to always follow established policies and procedures.

Before applying, please carefully consider whether you can meet these physical requirements.

Playful Pups Retreat is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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