What are the responsibilities and job description for the PT Technology Services Assistant position at Player 15 Group?
PT Technology Services Assistant
Mortgage Matchup Center / Headquarters
Phoenix, AZ
Job Summary:
Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and highly motivated Technology Services Assistant to support the setup and operation of event and meeting technologies across multiple Player 15 Group facilities including the arena, performance centers, and offices. This role offers hands-on experience with professional audio, video, and IT systems in a fast-paced environment supporting events, meetings, and special projects.
What You Will Do:
- Support technology needs for events, meetings, and internal functions across various Player 15 Group facilities.
- Set up, operate, and strike event and meeting technology including PA systems, microphones, and digital signage.
- Perform basic technical support tasks such as powering on/off equipment, verifying connectivity, or assisting with desk or workspace moves. Assist with other technology projects and initiatives as needed.
- Serve as primary point of contact for event or meeting technology needs when Full time staff is not available.
What We Need from You:
- Familiarity with Portable PA setups.
- Understanding of signal flow and general technology connectivity.
- Comfortable communicating on a radio and coordinating across departments.
- Comfortable operating broadcast equipment.
- Comfortable logging, tracking, and updating support tickets within a helpdesk system.
- Willingness to learn IT and A/V fundamentals (network basics, device setup, troubleshooting).
- Reliable, detail-oriented, and able to work independently or as part of a larger Technology Services team.
Experience/ Education Requirements:
- High school diploma, GED or relevant experience
- Background knowledge of A/V systems, meeting room technology, IT hardware setup, and broadcast level production equipment is preferred
- Experience supporting technology in event venues is a plus
- Basic knowledge of Mac and Windows Operating Systems
What You Can Expect:
The work environment characteristics described here are representative of those that must be met by Technology Services Assistant to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to transit throughout the arena for long periods of time.
- This position works mainly indoors, removed from extreme weather; exposure to weather is <5%
- S-Sedentary Work – Exerting up to 50 pounds of force occasionally.
- Must be able to carry on a conversation both on the phone and in-person.
- Ability to Read, Write & Speak in English
- Wide range of full-time benefit options including
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and holiday leave programs.
- In-arena work requirements with the potential of hybrid schedules based on each role and department.
- Perks:
- Discounts at Fanatics Team Shop
- Tickets available for Phoenix Suns and Phoenix Mercury games
- Visit our Culture page to learn more about our culture and work environment.
Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact the People & Culture Recruiting team at recruiting@suns.com