Fraud Specialist I

Fraud Specialist I

Platte Valley Companies

JOB SUMMARY: 

Responsible for assisting with the bank’s fraud risk management program. Performs analysis of fraud activity and trends. Supports the bank’s Red Flag of Identify Theft program. Gathers documents for investigations.  

RESPONSIBILITIES:

1. ESSENTIAL FUNCTIONS:

1. Analyze fraudulent account transactions and activity, including but not limited to, check fraud; unauthorized transaction claims and indemnifications; deposits and withdrawals made remotely, in branches, or at ATMs; electronic transactions including Zelle, RDC, and ACH; withdrawal activity associated with stolen, forged, altered, and counterfeit items; and unauthorized access to accounts through various channels.
2. Work with associates and vendors to review thresholds, parameters, and other controls to prevent fraud.
3. Intake and analyze red flag of identity theft forms.
4. Gather documentation for requests from local, state, and federal authorities with matters relating to fraud/illegal activities, including subpoenas and search warrants.
5. Assist with reporting requests for senior management, bank committees, and the boards of directors, as well as to support any regulatory exams, internal audits, and risk assessments.
6. Assist with fraud training and respond to fraud questions from associates.
7. Assist with fraud policy and procedures updates.
8. Maintain audit, security, compliance, and regulatory standards.                                                               
9. Keep informed of changes in general, banking services, procedures, and in the economy as well.
10. Work Saturdays and some holidays on a rotation basis.
11. Other duties as assigned.
    

REQUIREMENTS:

Minimum Qualifications:

1. One to three years' experience in banking, preferred.
2. High school diploma or equivalent
3. Ability to travel to Nebraska, Wyoming, and Colorado locations. 
4. Effective verbal and written communication skills. 
5. Demonstrated strength in decision making, dependability, independence, organization, problem solving, and time management. 
6. Professional appearance.
7. Proficiency in Excel, Word, Adobe, and Outlook.  Understanding of the bank’s JHA systems preferred.
8. Able to work with and maintain the confidentiality of sensitive information.

Physical Requirements:

Light Work - exerting up to 20 pounds of force occasionally, and/up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reaching, fingering, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating and interacting with others.

You should be capable of performing in a reasonable manner, with or without reasonable accommodation, the activities involved in this job. A description of the activities involved in this job is listed above.

Machines Used:

Computer, scanner, fax, copier, telephone, calculators, and phone system.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.