What are the responsibilities and job description for the IT Field Service Technician position at Platinum Information Services?
SUMMARY
Setup and maintain client networks to existing specifications within a team based environment, utilizing remote and hands on tools to provide stable computing platforms for a wide variety of business clients.
PRIMARY RESPONSIBILITIES
- Establishes Windows system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing Windows system infrastructure.
- Establishes Windows system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining Windows system and operational policies and procedures.
- Maintains Windows system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running Windows system load/stress testing; escalating application problems to vendor.
- Secures Windows system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation..
- Upgrades Windows system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications
- Windows 10/11
- Server 2012/2016/2019/2022/2025
- System Administration: DNS/DHCP/MS365
- Developing Standards
- LAN Knowledge
- Multi-tasking
- On-Call
- Networking Knowledge
- Network Hardware Configuration
- Network Maintenance
Benefits:
Platinum offers a competitive compensation and benefits package, including a base salary.
Benefits programs include medical, dental, 401(k) plan with a company match, paid holidays and vacation time.
Platinum is an Equal Opportunity Employer and a drug-free work place.
Clean driving record a must
Work Remotely
- Yes
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $20