What are the responsibilities and job description for the Integrator / Operations Manager – Commercial Real Estate (Manhattan, NY) position at Platinum Commercial?
About Us
Platinum Commercial is a Manhattan-based commercial real estate firm specializing in sales, leasing, and investment advisory. With a collaborative and entrepreneurial culture, we pride ourselves on delivering exceptional service, deep market expertise, and innovative strategies that drive results for our clients.
Position Overview
We are seeking an experienced Integrator / Operations Manager to partner with our visionary CEO and drive the execution of key initiatives. This role is ideal for someone who thrives on bringing structure, accountability, and process to fast-moving teams, with a strong background in operations, leadership, and project management.
What You’ll Do:
- Lead operations and team management with a strong LMA (Leadership, Management, Accountability) approach.
- Translate the CEO’s vision into actionable 90-day plans and measurable objectives.
- Define, implement, and refine core business processes, removing barriers to efficiency.
- Run Level 10 (L-10) meetings and ensure alignment on goals and priorities.
- Establish, track, and report on KPIs for both the sales and operations teams (experience with CRM platforms such as PropertyBase a plus).
- Identify and implement technology and systems (CRM, reporting dashboards, etc.) to streamline operations.
- Ensure data integrity and reporting accuracy (PropertyBase, marketing platforms, etc.).
- Act as the main point of communication between the CEO, sales team, and support staff to ensure priorities are aligned.
- Manage and mentor the sales team and operations staff to achieve peak performance.
Who You Are:
- A proven operations leader with experience in scaling teams and implementing structure.
- Background in commercial real estate or related industries (preferred).
- Skilled at building processes, driving accountability, and aligning teams with company vision.
- Strong proficiency with CRM tools, reporting software, and project management platforms (PropertyBase, Asana, Trello, etc.).
- A proactive, strategic thinker who excels in fast-paced, entrepreneurial environments.
Cultural Fit Statement:
“We’re looking for someone who can balance structure with entrepreneurial flexibility, and who thrives in a fast-paced, high-energy environment.”
Inquiries:
Please email commercial@pp-nyc.com with your resume.
