What are the responsibilities and job description for the BDC Associate position at Plantation Ford?
Job Description
Job Title: Business Development Center (BDC), Internet Sales Consultant
Department: Sales
Reports to: BDC Director
Job Status: Full-Time
Position Summary/Duties:
Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the customer through the purchase process serving as a guide and point of contact, from confirming sales appointments to performing long-term follow-up on all unsold customers.
Essential Functions:
Job Title: Business Development Center (BDC), Internet Sales Consultant
Department: Sales
Reports to: BDC Director
Job Status: Full-Time
Position Summary/Duties:
Business Development Center (BDC) Agent will be responsible for handling incoming sales phone calls and internet leads. Assisting the customer through the purchase process serving as a guide and point of contact, from confirming sales appointments to performing long-term follow-up on all unsold customers.
Essential Functions:
- Communicate effectively with customers and prospects according to their preferred method of communication (phone, email or in person)
- Manage Internet sales leads
- Respond to inquiries in a timely fashion, and answer questions on available stock and product performance.
- Schedule appointments for test drives and delivery of vehicles
- Excellent communication, listening and organizational skills.
- Possess a courteous, friendly, and outgoing demeanor.
- Ability to speak and communicate clearly.
- Basic computer skills.
- Valid driver's license and able to submit to a driving record check.