What are the responsibilities and job description for the Field Dispatch Technicians position at PlanIT Group, LLC?
No C2C candidates!
No Agencies, please!
Requirements
JOB DESCRIPTION:
No Agencies, please!
Requirements
JOB DESCRIPTION:
- Must have valid driver's license and reliable vehicle with the ability to carry a 6-foot ladder
- Must have a working smartphone to access company email and company ticketing system
- Must have basic cabling tools/technician tools
- Must know how to use a laptop/email/basic knowledge of Office 365 applications such as Word, Excel
- Must be proficient in utilizing technical tools such as cable testers and fiber testers.
- Requires experience in working in communications closets
- Must be able to safely lift heavy objects
- Must understand cable patching processes and procedures
- Must be familiar with 66 Block and 110 Block cross connect procedures
- Must have a basic knowledge of data communications networking
- Must be able to assist in troubleshooting issues
- Must understand network terminology
- Must be familiar with IP phone
- Requires good interpersonal communications skills
- Must be able to explain technical issues in a way the customer will understand an issue
- Must be able to interpret a customer's issue in a way that will allow technician to facilitate a resolution
- 5 years of experience in data communications
- Must have a basic knowledge of Cisco Phones, switches and routers
- Must have a basic knowledge of local and wide area networking.
- High school diploma or equivalent required