What are the responsibilities and job description for the VP of Revenue Operations position at Planhat?
Company Description
Planhat is the Agentic Customer Platform where commercial teams work better. We build and deploy frontier technologies, integrating data, AI and collaboration. We are dedicated to delivering impactful solutions that drive success for our clients.
Role Description
We’re hiring a Vice President of Revenue Operations to lead our revenue operations team, owning processes from data and systems to process and performance. The Vice President of Revenue Operations will collaborate closely with senior leadership, sales teams, and other departments to ensure alignment with company goals and objectives.
Responsibilities
Sales Strategy
- Set sales targets, quotas, and commission models
- Build and execute the sales plan with leadership
- Own forecasting and performance tracking
Sales Operations
- Improve and standardize sales processes
- Optimize CRM usage and automation
- Drive efficiency and operational improvements
Analytics & Reporting
- Define KPIs and track sales performance
- Turn data into actionable insights
- Deliver clear reports and dashboards
Enablement
- Equip the team with tools, training, and materials
- Help drive enablement and ramp of new commercial employees
Cross-functional Alignment
- Partner with finance, marketing, and ops
- Advise leadership on sales operations strategy
Tech & Systems
- Own CRM and sales tech stack
- Manage integrations and improvements
- Evaluate and implement new tools
Qualifications
- Deep experience in revenue operations in a high-growth technology environment
- Strong operator mindset—you’ve built systems from scratch
- Proven ability to drive alignment with senior stakeholders across Sales, Customer Success, Marketing, and Finance
- Highly data-driven with strong intuition for what actually moves revenue
- Experience with modern GTM tooling (AI tooling, CRM, ERP, CPQ, data warehouses, etc.)
- Excellent communicator and leader
Location
The role is based full-time in-office in any of our offices in New York City, Boston, San Francisco, Los Angeles, Stockholm or London.