What are the responsibilities and job description for the Patient Registry Representative position at Planet Pharma?
Target PR Range: 19-24/hr DOE
Summary
The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%)
Key Responsibilities
Summary
The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%)
Key Responsibilities
- Collect missing information from external customers including hospital staff and doctor offices
- Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
- Perform peer auditing of IPR (Implant Patient Registry) data
- Sort and organize incoming mail by date
- Print and mail Implant Patient ID cards
- Respond and answer basic patient registry questions
- Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review
- Ability to type 55 wpm accurately
- Good computer skills including usage of MS Office Suite
- Good written and verbal communication and interpersonal relationship skills
- Substantial knowledge and understanding of policies and procedures
- Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
- Basic knowledge of medical terminology
- Good problem-solving skills
- Ability to manage confidential information with discretion
- Strict attention to detail
- Ability to interact professionally with internal customers
- Ability to work in a fast paced environment
- Must be able to work in a team environment, including inter-departmental teams
- Ability to provide feedback in a professional, direct, and tactful manner
- Associate's Degree or equivalent in related field
- 2-4 years of experience required