What are the responsibilities and job description for the Operational Specialist position at PJS Investment Management?
About PJS Investment Management
PJS Investment Management is an SEC-registered investment advisor providing comprehensive investment management and wealth planning services. Founded in 1981 and based in Cedarburg, Wisconsin, we operate as an EOS firm and are guided by our core values: Balance, Respect, Integrity, Collaboration, and Knowledge.
We are seeking an Operations Specialist to join our operations team—someone who shares our values and is committed to accuracy, accountability, and continuous improvement.
Position Summary
The Operations Specialist supports the portfolio management and client service teams by ensuring accurate portfolio accounting, timely billing, and consistent administration of the firm’s compliance program. This role is critical to maintaining smooth day-to-day operations, compliance with regulations, and ensuring high-quality data across systems used for reporting, trading, and client service.
Key Responsibilities
• Maintain portfolio accounting records, including daily reconciliation of accounts and transactions between custodians and the portfolio accounting system.
• Monitor and resolve data issues in a timely manner.
• Assist with the setup and ongoing maintenance of new and existing accounts, registrations, and household relationships within the portfolio accounting system.
• Prepare and process periodic management fee calculations and billing, including invoice review, fee adjustments, and coordination with custodians for fee debits.
• Support periodic performance reporting and ad hoc reporting requests, ensuring accuracy and consistency across systems.
• Help maintain and document operational procedures related to portfolio accounting, billing, and related workflows.
• Support the Director of Compliance with ongoing compliance activities, including data gathering and performance of testing, administering the compliance system, maintenance of required records.
• Assist in implementing and documenting controls to support compliance with firm policies, SEC regulations, and custodian requirements.
• Assist with regulatory filings or data collection (e.g., information to support Form ADV, 13F)
• Participate in team meetings, training, and operational projects aimed at improving efficiency and data quality.
Qualifications & Skills
Education & Experience
• Degree in Accounting, Finance, Business Administration, or a related field preferred.
• Experience in portfolio accounting, billing, or back-office operations within the financial services or investment management industry preferred.
Knowledge & Technical Skills
• Understanding of portfolio accounting concepts, investment management operations, and financial industry regulations is a plus.
• Proficiency with Microsoft Excel, Word, and other Microsoft Office applications.
• Experience with portfolio accounting systems, billing tools, and custodian platforms preferred.
• Familiarity with PDF editing software (e.g., Adobe, Foxit) and electronic signature platforms (e.g., DocuSign) is a plus.
Core Competencies
• Exceptional attention to detail with strong organizational and time management skills.
• Ability to identify, research, and resolve operational and data-related issues effectively.
• Strong written and verbal communication skills, including the ability to clearly document processes and exceptions.
• Ability to work collaboratively across teams while also being comfortable working independently.
To learn more about PJS Investment Management, please visit www.pjsinvestment.com.
- No phone calls, please.