Shift Leader - Pizza World Waterloo

Pizza World is coming to Waterloo, and we’re building our team!

We’re hiring for all positions and experience levels, including team members, prep/kitchen staff, customer service/counter staff, and shift leaders/managers.

We’re looking for dependable, hardworking people who take pride in doing things the right way and providing excellent customer service. Restaurant experience is a plus, but we’re happy to train the right people with a great attitude and strong work ethic.

Positions & Shifts

We expect to have a variety of scheduling needs, including:

• Opening/Day Shift: Starting approximately 8:00–10:00 AM, with the ability to come in earlier when needed for prep or large orders
• Midday Shifts
• Evening/Closing Shifts
• Delivery Drivers
• Shift Leaders / Shift Managers
• Full-time and part-time opportunities

Availability for nights and weekends is a plus!

Responsibilities May Include

Depending on your position and shift, responsibilities may include:

• Providing friendly, attentive, high-level customer service
• Taking customer orders in person and over the phone
• Operating the register and accurately handling cash and card payments
• Making pizzas and other menu items according to Pizza World standards
• Food preparation and portioning
• Preparing the restaurant for daily service
• Helping prepare large, group, and advance orders
• Keeping workstations, dining areas, kitchen areas, and equipment clean and organized
• Washing dishes and completing cleaning duties throughout the shift
• Restocking food, supplies, beverages, and other inventory
• Following proper food safety and sanitation procedures
• Checking orders for accuracy and quality before they leave the restaurant
• Helping with opening and closing procedures
• Working together with the rest of the team during busy periods
• Other restaurant duties as needed

Pizza World may also offer packaged beer for sale, so some team members may assist with those transactions and will be expected to follow all applicable policies and requirements regarding alcohol sales.

What We’re Looking For

Our ideal team members are:

• Friendly and customer-focused
• Dependable and punctual
• Honest and trustworthy
• Comfortable handling money responsibly
• Able to work well as part of a team
• Reliable transportation
• Willing to jump in and help wherever needed
• Able to stay calm and organized during busy periods
• Detail-oriented and committed to order accuracy
• Comfortable working in a fast-paced restaurant environment
• Willing to maintain a clean and sanitary workspace
• Able to follow instructions while also taking initiative
• Professional and respectful toward customers and coworkers

Shift Leaders / Managers

Candidates interested in a leadership position should also be comfortable:

• Leading and supporting team members during a shift
• Maintaining excellent customer service standards
• Handling customer concerns professionally
• Managing cash and register procedures
• Keeping the team productive and organized
• Assigning cleaning, prep, and operational tasks
• Monitoring food quality and order accuracy
• Helping train new employees
• Completing opening and/or closing responsibilities
• Taking responsibility for the restaurant while acting as the leader on duty

Previous restaurant or leadership experience is preferred for management positions.

Join Pizza World

We’re looking for people who want to help us build a great team from the beginning. Whether you have years of restaurant experience or are looking for your first job, we’re interested in meeting people who are dependable, willing to learn, and care about giving customers a great experience.

Apply today online or in person to be considered for the new Pizza World Waterloo team!

Pay: $7.25 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $7 - $15