Business Development Manager

The Business Development Manager (BDM), qualifies and develops prospective wholesale customers across a variety of business channels to onboard and support new wholesale customers while growing the designated territory. The position requires strong sales and business experience and a broad understanding of the food and beverage industry

If your resume location does not match the listed base locations for the position, please include a cover letter that explains your relocation plans.

KEY RESPONSIBILITIES

• Responsible for the overall growth and development of the assigned territory and accounts within the assigned territory
• Regularly conduct sales prospecting and lead management activities within assigned territory to identify and qualify new business opportunities across all wholesale channels.
• Utilize our sales process, sales methodology, and CRM tools to conduct daily business activities.
• Provide consultation for new wholesale customers, including recommendations for appropriate coffee equipment and menu, with confidence and expertise.
• Increase sales in existing business by presenting additional product lines and new opportunities for increased consumption.

OTHER RESPONSIBILITIES

• Provide regular inputs for sales pipeline reports, sales forecasting, and work with management to execute sales strategy for the territory.
• Effectively utilize the available team support across Finance, Marketing, Operations, Technical Service, and Training to service customers.
• Manage the entire onboarding process of new wholesale customers and provide ongoing account support.
• Coordinate sales and training information with the team to ensure individual and regional growth.

REQUIRED QUALIFICATIONS

• 1-3 years of B2B sales experience as an individual contributor.
• Knowledge of the designated territory and business channels.
• Familiar with sales prospecting methods and tools, including cold calling, presentations, drafting proposals, networking, etc.
• Valid driver's license and clean driving record.
• Strong negotiation skills.
• Must have a valid drivers license with good transportation.
• Must have a valid credit card or be able to obtain one for travel expenses.

PREFERRED QUALIFICATIONS

• Experience in the specialty coffee industry and/or food service or hospitality industry is highly preferred.
• Coffee preparation/barista skills.
• Familiarity with various commercial coffee equipment and a basic technical aptitude.
• Experience recording customer and sales pipeline information into a CRM system. Knowledge of CRM as an individual contributor is preferred.

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS

• The work environment is primarily office/remote. Occasionally in cafes or at events.
• Must be able to lift 50lbs, occasionally.
• At times, may require more than 40 hours per week to perform the essential duties of the positions. Occasionally evenings and weekends.
• Up to 75% local travel within assigned local territory to conduct sales meetings, presentations, reviews, and other interactions with prospective and current wholesale coffee customers.