Demo

IT Technical Lead (Customer Applications)

Pivotal Solutions Inc
Wilmington, DE Full Time
POSTED ON 11/26/2025
AVAILABLE BEFORE 1/26/2026

Job Details

Our client, located in Mississauga, Ontario, Colorado Springs, CO and Wilmington, DE is looking to hire a IT Technical Lead (Customer Applications) as a permanent full-time employee.

I have attached below a detailed job description for your review.

If you have the required experience and interest, please email me a current resume, along with your responses to the following questions:

*** How much experience in years do you have as a technical lead of medium to large teams?

*** How much experience in years do you have with B2B software licensing?

*** How much experience in years do you have with monetization methods?

*** How much experience in years do you have with NodeJS?

*** How much experience in years do you have with Python?

*** How much experience in years do you have with AWS services?

*** How much experience in years do you have with Agile SCRUM?

*** Do you hold a Bachelor's degree in computer science?

*** What is your target base salary?

*** Where do you currently live (city, state)?

*** Are you able to work in Mississauga, Ontario or Colorado Springs, CO or Wilmington, DE?

*** What is your availability to start a new role?

Thank you!

Steven Edelman

Managing Partner

Pivotal Solutions, Inc.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

IT TECHNICAL LEAD (CUSTOMER APPLICATIONS)
  • Job Description

    We are seeking a highly motivated and experienced IT Technical Lead to architect and implement company s next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with customer s IT architecture standards, compliance policies, and business objectives.

  • Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.

    This is a hybrid role with 3 days in office.

    What you ll do

    • Gain an understanding of company s B2B software licensing models and monetization methods.

    • Develop deep expertise in the Licensing platform and lead its adoption through best practices.

    • Lead the end-to-end implementation of the Licensing solution

    • Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.

    • Optimize and solve for day-day operational challenges of the platform.

    • Drive integration of entitlement management systems with enterprise IT platforms.

    • Collaborate with enterprise architects to ensure solutions align with strategic goals.

    • Communicate effectively with global stakeholders through presentations and documentation.

  • Job Qualifications

    What will make you stand out from the crowd:

    • Bachelor s degree in computer science, or equivalent

    • 8 years of experience in understanding of core computer science principles and algorithms

    • 2 years as a technical lead of medium to large teams.

    • Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.

    • Experience in apps that integrate with backend ERP systems.

    • Experience in building customer-facing apps and their core principles.

    • Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python

    • Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control

    • Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR

    • Must be passionate about optimization and speed of systems while designing solutions.

    • Experience with Agile SCRUM development methodology

    • Ability to translate requirements into detailed design and solution document.

    • Excellent interpersonal, communication and team-facilitation skills

    • Strong attention to detail and deadlines

    • Ability to work independently with minimal supervision.

    • Excellent communication skills and knack for story-telling

    • Interest or experience in GenAI, Agentic AI tools

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $127,000 - $199,000

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