What are the responsibilities and job description for the IT Technical Lead Customer Applications - Hybrid position at SAIS IT Services?
IT Technical Lead Customer Applications
Multiple locations - Wilmington, DE / Colorado Springs, CO / Mississauga, Ontario
Hybrid- 3 days in office 2 remote
Description
Industry: Pharmaceutical / Biotech
Job Category: Information Technology - Other IT
Job Posting Description
We are seeking a highly motivated and experienced IT Technical Lead to architect and implement Agilent’s next-generation entitlement management system for software and services. This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with Agilent’s IT architecture standards, compliance policies, and business objectives.
Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.
This is a hybrid role with 3 days in office.
What you’ll do
- Gain an understanding of B2B software licensing models and monetization methods.
- Develop deep expertise in the Licensing platform and lead its adoption through best practices.
- Lead the end-to-end implementation of the Licensing solution
- Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.
- Optimize and solve for day-day operational challenges of the platform.
- Drive integration of entitlement management systems with enterprise IT platforms.
- Collaborate with enterprise architects to ensure solutions align with strategic goals.
- Communicate effectively with global stakeholders through presentations and documentation.
Qualifications
- Bachelor’s degree in computer science, or equivalent
- 8 years of experience in understanding of core computer science principles and algorithms
- 2 years as a technical lead of medium to large teams.
- Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
- Experience in apps that integrate with backend ERP systems.
- Experience in building customer-facing apps and their core principles.
- Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python
- Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control
- Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR
- Must be passionate about optimization and speed of systems while designing solutions.
- Experience with Agile SCRUM development methodology
- Ability to translate requirements into detailed design and solution document.
- Excellent interpersonal, communication and team-facilitation skills
- Strong attention to detail and deadlines
- Ability to work independently with minimal supervision.
What will make you stand out from the crowd:
- Excellent communication skills and knack for storytelling
- Interest or experience in GenAI, Agentic AI tools .
Skills and Certifications [note: bold skills and certification are required]
B2B software licensing
monetization methods
NodeJS, or Python
AWS services
Agile SCRUM
Job Type: Full-time
Pay: $86,924.86 - $200,000.70 per year
Benefits:
- Health insurance
Work Location: In person
Salary : $86,925 - $200,001
