What are the responsibilities and job description for the SALON MANAGER position at Pivot Point Academy?
Salon Manager
Overview
We are seeking a dynamic and experienced Salon Manager to lead our team and ensure the highest level of customer satisfaction. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and a commitment to fostering a positive work environment. As the Salon Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales while maintaining exceptional service standards.
Responsibilities
- Full Time
- Part Time
- Schaumburg
- Posted 1 month ago
Overview
We are seeking a dynamic and experienced Salon Manager to lead our team and ensure the highest level of customer satisfaction. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and a commitment to fostering a positive work environment. As the Salon Manager, you will be responsible for overseeing daily operations, managing staff, and driving sales while maintaining exceptional service standards.
Responsibilities
- Oversee daily salon operations, ensuring a smooth workflow and high-quality service delivery.
- Recruit, train, and develop staff through effective employee orientation and ongoing training programs.
- Manage scheduling and shift management to optimize staff coverage and customer service.
- Maintain inventory control by managing stock levels, ordering supplies, and conducting regular inventory audits.
- Handle payroll processing, bookkeeping tasks, and cash handling with accuracy.
- Implement marketing strategies to promote salon services and drive sales growth.
- Foster a positive team environment through effective communication and leadership practices.
- Ensure compliance with health and safety regulations within the salon.
- Provide exceptional customer service by addressing client inquiries and resolving any issues promptly.
- Utilize POS systems for transactions and maintain accurate financial records.
- Experience in retail management or salon management is preferred.
- Experience in recruiting, interviewing, and training staff members.
- Proficiency in bookkeeping, payroll processing, and inventory management.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong communication skills; bilingual or multilingual abilities are a plus.
- Previous supervisory experience is essential; assistant manager experience is also beneficial.
- A passion for the beauty industry combined with strong customer service skills. Join our team as a Salon Manager where you can make a difference in the lives of both our clients and staff while growing your career in an exciting environment!