What are the responsibilities and job description for the Front of House Associate RPM position at Pittsburgh Spirits?
Summary:
We are looking for a candidate that is positive, self-motivated, detailed oriented, can
work on a great team and loves people. This is a unique opportunity to join us at Award
Winning Wigle Whiskey and Threadbare Cider. We are looking for positive, self-motivated,
and detail-oriented candidates to join our talented team as Front of House Associates for Wigle
Cocktail Bar & Bottle Shop at the Ross Park Mall!
We believe that differences at the intersections of our identities will lead to a stronger, more
innovative team. We strongly encourage individuals with diverse backgrounds to apply.
If you are passionate about the spirits industry and love hospitality, this is your opportunity!
We are looking for individuals who have a passion for Wigle products, creating craft cocktails,
and providing an unforgettable guest experience to join our Front-of-House team at Wigle
Whiskey in Ross Park Mall.
Primary responsibilities of this position include but are not limited to the following:
- Lead customer interactions in both our bottle shop and cocktail bar.
- Build a highly satisfied and loyal customer base through engagement, finding customer
- needs, & making product recommendations.
- Maintain knowledge of our dynamic line of spirits, ciders, and meads.
- Bartend using Wigle & Threadbare products while maintaining safe serving protocols.
- Prepare basic cold foods such as dips and sandwiches.
- Support product replenishment to keep the shelves & displays full.
- Maintain a clean workplace environment through regular cleaning procedures.
Qualifications
- RAMP certification is required on the first day of employment
- Previous food and beverage experience (preferred)
- ServSafe certification is a plus
- Bartending Experience is a plus but not required
- Must possess strong customer service skills
- Previous experience in a customer-facing or food service role is a must.
- Available to work on-call, shifts, after hours, weekends, and holidays
Supervisory Duties
- None