What are the responsibilities and job description for the AV Technician position at Piper Companies?
Zachary Piper Solutions is looking for an AV Technician to join an IT services and consulting company. This is a fully onsite job in Washington DC. This role is is responsible for diagnosing, troubleshooting, repairing, and maintaining complex audio-visual systems within commercial and enterprise environments.
Responsibilities of the AV Technician:
Keywords: AV Service Technician III, Audio Visual, AV Support, AV Engineering, AV Integration, AV Maintenance, AV Troubleshooting, AV Repair, Commissioning, Preventive Maintenance, Field Service, Unified Communications, Video Teleconferencing, VTC, Microsoft Teams Rooms, Zoom Rooms, Cisco Collaboration, Poly, Polycom, Crestron, Extron, Biamp, Q-SYS, DSP, Digital Signal Processing, AV-over-IP, DM NVX, Dante, Control Systems, Digital Signage, Conference Room Technology, Executive Support, Mission Critical Support, Command Center, Operations Center, Networked AV, Audio Processors, Video Distribution, Signal Flow, System Testing, Firmware Updates, Root Cause Analysis, Technical Support, ServiceNow, Remedy, Ticket Management, End User Training, AV Commissioning, Rack Integration, Rack Fabrication, Network Troubleshooting, SIP, H.323, Collaboration Technologies, Enterprise AV, Commercial AV, Installation, Configuration, Calibration, Lifecycle Refresh, Quality Assurance, Customer Service, Problem Solving, TS/SCI, Secret Clearance, Federal IT, DoD, NIPR, SIPR, JWICS, Cisco TMS, Cisco CMS, Teams Rooms Pro, WebEx, Audio Conferencing, Video Conferencing, AV Systems Engineer, Senior AV Technician, AV Specialist, Audiovisual Systems, Enterprise Technology, AV Operations, Technical Documentation, System Optimization
Responsibilities of the AV Technician:
- Troubleshoot, repair, and maintain commercial AV systems.
- Perform preventative maintenance, firmware updates, and system health checks.
- Diagnose and resolve audio, video, control system, conferencing, and network-related issues.
- Restore system functionality while meeting customer service expectations and SLAs.
- Identify root causes of recurring problems and recommend long-term solutions.
- 7 years of enterprise AV experience
- Must be able to obtain and maintain an active Top Secret or TS/SCI clearance.
- Recognized technical expert with broad knowledge across multiple AV platforms and technologies.
- Serves as the primary escalation point for advanced troubleshooting and complex system issues.
- $75,000 – $130,000 (based on experience)
- Medical, Dental, 401k, PTO, paid holidays
Keywords: AV Service Technician III, Audio Visual, AV Support, AV Engineering, AV Integration, AV Maintenance, AV Troubleshooting, AV Repair, Commissioning, Preventive Maintenance, Field Service, Unified Communications, Video Teleconferencing, VTC, Microsoft Teams Rooms, Zoom Rooms, Cisco Collaboration, Poly, Polycom, Crestron, Extron, Biamp, Q-SYS, DSP, Digital Signal Processing, AV-over-IP, DM NVX, Dante, Control Systems, Digital Signage, Conference Room Technology, Executive Support, Mission Critical Support, Command Center, Operations Center, Networked AV, Audio Processors, Video Distribution, Signal Flow, System Testing, Firmware Updates, Root Cause Analysis, Technical Support, ServiceNow, Remedy, Ticket Management, End User Training, AV Commissioning, Rack Integration, Rack Fabrication, Network Troubleshooting, SIP, H.323, Collaboration Technologies, Enterprise AV, Commercial AV, Installation, Configuration, Calibration, Lifecycle Refresh, Quality Assurance, Customer Service, Problem Solving, TS/SCI, Secret Clearance, Federal IT, DoD, NIPR, SIPR, JWICS, Cisco TMS, Cisco CMS, Teams Rooms Pro, WebEx, Audio Conferencing, Video Conferencing, AV Systems Engineer, Senior AV Technician, AV Specialist, Audiovisual Systems, Enterprise Technology, AV Operations, Technical Documentation, System Optimization
Salary : $75,000 - $130,000