What are the responsibilities and job description for the Medical Receptionist - Fairlawn position at Pioneer Physicians Network?
Job Title: Medical Receptionist
Supervisor: Site Manager
This position exists to assist in the delivery of quality primary healthcare and care management to patients of all ages.
Monday through Friday 8-5, Rotation with Monday evenings and Saturdays
QUALIFICATIONS:
1. Must be a high school graduate.
2. One year prior work experience, preferably in a medical office setting.
3. Must demonstrate knowledge of medical business office procedures.
4. Knowledge of medical terminology is preferred.
5. Must demonstrate good written and verbal communication skills.
6. Must always be courteous, friendly, diplomatic, tactful and professional when dealing with patients, visitors, physicians, and coworkers.
7. Must have knowledge of computer/word processing systems
8. Must work flexible hours as assigned.
RESPONSIBILITIES include but are not limited to:
1. Maintain patient confidentiality.
2. Answer multiple incoming patient phone lines.
3. Triage incoming phone call appropriately. This includes scheduling patient appointments, creating telephone encounters and providing requested information.
4. Maintain appropriate scheduling processes and policies.
5. Offer support to the check-in and check-out receptionists.
6. Demonstrate the ability to work as a team member.
7. Maintain the work area in a neat and organized manner.
8. Report urgent issues, patient emergencies to the office manager or physician(s) as appropriate in a timely manner.
9. Initiate problem-solving when needed to ensure patient, physician and staff satisfaction.
10. Learn the responsibilities of the other positions in the business office.
11. Attend required meetings.
12. Perform other related work as requested.
Hours: Day hours no evenings, no weekends or Holidays
Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
Work Location: In person
Salary : $17 - $18