What are the responsibilities and job description for the Cashier/Sales Associate position at Pioneer Farm & Ranch?
Position Summary
The primary responsibility for all positions with Pioneer Farm & Ranch-ACE Hardware is to Amaze Every Customer Every Time and uphold the Core Values as determined by the management team. Floor associates are responsible for engaging the customers, determining their needs and projecting requirements.
Essential Duties and Responsibilities:
- Help unload incoming trucks and put away merchandise (as arranged by management).
- Maintain your assigned department: Keep clean, organized and fully stocked.
- Execute the daily operational, day-to-day goals and priorities assigned by store management displaying a "Speed is Life" attitude. Move with a sense of urgency while paying attention to the details.
- Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
- Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
- Restock merchandise displays as needed, watch end caps and side wings.
- Handle special orders for all non-stock items. It always takes two associates to say "No." Never tell a customer no without checking with a floor manager, assistant manager or store manager.
- Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
- Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
- When you are not with a customer or cleaning, stand in a main aisle to get the best view of customers coming into your department. Walk up and down the main aisles to be sure customers are being assisted in all departments. Avoid personal conversations with co-workers on the floor.
- Serve Customers in assigned departments, or storewide, and provide need advice or information, greet customers as soon as you encounter them.
- Actively participate in store communication and initiatives (e.g., Communication Board, Daily Huddle, etc.)
- Assist Customers with simple complaints/concerns; get a manager involved with problems as needed.
- Use the Five Foot Rule-greet and/or acknowledge all customers within five feet of you all the time.
- Always be polite and attentive to customers. Make eye contact and smile. Do not avoid customers.
- Promote the Ace Rewards program to all customers.
- Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
- Always wear your radio in order to effectively communicate with other associates or management.
- Assist customers with large or heavy items as needed.
- Offer customers a red basket for their shopping use.
- Assist in the training and development of peers.
Required Knowledge, Skills, and Abilities:
- Able to communicate professionally with customers and team members
- Skilled at providing prompt, friendly and attentive customer service
- Strong organizational skills with a passion for details
- Willing to learn all areas of the store and help train others
- Proven track record of being a team player
- Knowledge and experience of various departments is strongly desired
- A continuous pattern of regular and prompt attendance is required
- Availability must be flexible including evenings, weekends and holidays
Physical Requirements
The minimum physical requirements for this position include:
- Ability to stand for an extended period of time, walk, reach, and bend to perform job duties
- Move and handle merchandise up to 50 pounds, and fixtures throughout the store, which entail lifting and perform all functions set forth
Job responsibilities may change based on the needs of the business
Hiring IMMEDIATELY! Experience is a plus but willing to train the right person. Apply today!
****DO NOT APPLY IF YOU ARE NOT GOING TO SHOW UP****
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $10 - $12