What are the responsibilities and job description for the Guest Experience Team (Host + Gamer) – Be the Fun, Start to Finish! position at PiNZ BOWL?
Location: PiNZ - Milford, Massachusetts
Wage: $16 - $18/hour (based on experience)
Do you love meeting new people, creating smiles, and keeping the fun rolling? As part of our Guest Experience Team, you’ll wear two hats: Host (the first smile our guests see) and Gamer (the one who keeps the arcade & attractions buzzing). If you’re outgoing, energetic, and ready to make every visit unforgettable — this is your spot!
What You’ll Bring:
- Minimum age: 16
- A friendly, upbeat personality — you thrive on guest interaction
- Strong multitasking skills (seating guests, running games, answering questions)
- Comfort with light tech troubleshooting for arcade games (training provided)
- Experience in hospitality or customer service is a plus (but not required)
What You’ll Do:
- Greet, seat, and welcome guests with a positive attitude
- Manage reservations and waitlists with ease
- Operate and monitor arcade games and attractions
- Help guests with gameplay and troubleshoot when needed
- Keep the lobby, arcade, and guest areas organized and guest-ready
- Team up with coworkers to deliver smooth, fun-first service
If you’re ready to mix hospitality with high-energy fun, join our Guest Experience Team today — where every shift feels like game night!
REQUIREMENTS
- Minimum age: 16
- A friendly, upbeat personality — you thrive on guest interaction
- Strong multitasking skills (seating guests, running games, answering questions)
- Comfort with light tech troubleshooting for arcade games (training provided)
- Experience in hospitality or customer service is a plus (but not required)
About Fun Zon MIlford, LLC
Fun Zone Milford LLC, dba PINZ is a dynamic hospitality company known for creating unforgettable entertainment experiences that bring people together. With a focus on high-quality service, innovative attractions, and immersive social environments, our venue is designed to deliver fun for all ages — whether you're out with friends, hosting a private event, or spending time with family.
We offer a unique mix of attractions including bowling, arcade, restaurant, axe throwing, laser tag, and Gel Blaster. We serve as cornerstones of our community, delivering high-impact guest experiences and hosting everything from kids’ parties to corporate events. More info at pinzbowl.com.
Salary : $16 - $18