Accounts Receivable Representative

Title: Accounts Receivable Representative: II
Shift: M-F, 8AM - 4:30 PM
Location: Valdosta GA 31602
Duration : 5-month contract (Contract to Hire)

Pay rate: $20 per hr. on W2

Job Summary
Preferred Skills: Excel Knowledge (Pivot tables, formulas, VLOOKUPS)
Will be fully onsite at the Phoenix office.

. Core Technical Skills

• General accounting knowledge – Understanding of accounting principles, debits/credits, and the AR process.
• Billing & collections experience – Hands-on experience generating invoices, applying payments, and managing past-due accounts.
• ERP/software proficiency – Familiarity with platforms like Waystar, Instamed, Availity, WellSky or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs, and Formulas).
• Payment identification – Ability to reconcile accounts and research unapplied or misapplied payments.
• Knowledge of aging reports – Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends.
• Experience with Home Health billing is a plus.

2. Analytical & Problem-Solving Skills

• Ability to identify discrepancies between invoices and payments.
• Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractual).
• Comfort investigating chargebacks, short-pays, and customer disputes.

3. Communication & Relationship Management

• Professional communication – Skilled in written and verbal communication with customers/patients, operations, and internal teams.
• Negotiation skills – Ability to tactfully collect overdue payments without damaging provider/payer relationships.

4. Attention to Detail & Organization

• Highly detail-oriented in working claim denials, disputes, or other claim related issues. Thorough with noting accounts and aging.
• Ability to manage high-volume AR without errors.
• Strong organizational skills to prioritize accounts based on aging or risk.

5. Soft Skills & Work Ethic

• Dependability – Cash flow depends on consistent follow-through.
• Persistence – Stays on top of overdue accounts while following company policies. Investigates accounts/claims thoroughly and willing to go the extra mile to collect payment.
• Integrity – Handles sensitive financial data securely and ethically.
• Adaptability – Can adjust to new systems, policies, or AR processes.

6. Industry-Specific Knowledge - Healthcare

• Familiarity with insurance billing, denials, and EOBs.

7. Customer Service

• Respond promptly and professionally to customer inquiries via phone, email or chat.
• Resolve customer issues and complaints efficiently while maintaining a positive attitude.
• Collaborate with other departments to resolve complex issues.

Pay: $20.00 per hour

Expected hours: 40.0 per week

Application Question(s):

• Do you have experience with Healthcare

Work Location: In person

Salary : $20