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Residential Program Manager

Pinnacle Services, Inc.
Minneapolis, MN Full Time
POSTED ON 1/10/2026
AVAILABLE BEFORE 2/8/2026

Residential Program Manager Description:

Looking to advance your human services career in a community residential services setting? Want to join a team that is flexible, responsive, and knowledgeable? Our mission at Pinnacle Services is to ensure that quality services are provided to the people we serve, so that they may achieve their full potential and realize their dreams. Do you share our values? Come work with us! We are seeking a full-time Residential Program Manager to oversee the day-to-day operations of one of our residential sites located in the Metro area.

Residential Program Manager Responsibilities

  • Oversight of site operations and program service delivery including medication administration, coordination of medical appointments, meal planning/preparation, transportation, maintenance, implementation of program plans, data collection/documentation, site cleanliness, maintaining supplies and groceries
  • Coordination of staff scheduling to ensure consistent service delivery
  • Ongoing quality assurance and improvement to ensure compliance with policies, procedures, and DHS/245D licensing and service delivery requirements
  • Providing active support and direct care to individual(s) with developmental disabilities and/or mental health diagnoses, including personal and medical cares as necessary
  • Providing initial and ongoing training, direct supervision, and coaching of Direct Support Professionals
  • Ensuring medication administration compliance through regular review, observation, and follow up on medication errors.
  • Prioritizing the use of person-centered practices and positive strategies to support the individual(s) served in the quality of life they want to live, and the skill sets they would like to develop to support that quality of life
  • Serving as the emergency contact and first point of contact for individual(s) served, Direct Support Professionals, and external stakeholders/Support Team

Residential Program Manager Salary/Schedule:

$19.25/hour and Flexible scheduling which includes a blend of direct care and administrative work and includes at least every other weekend and on-call responsibilities.


 Traditional Benefits for Full-Time Employees

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short Term Disability
  • Voluntary Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • 7 Holidays
  • 401K Eligible to contribute 6 months from start date.

Pinnacle Service Inc. provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals that we support through, residential services, in-home care, case management and other supportive programs. We have ambitious standards and go above and beyond in our organization to set ourselves apart from the others.




Compensation details: 19.25-19.25 Hourly Wage

Salary : $19

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